Domestic Operations Coordinator

About Scan Global Logistics: 

At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation.

Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun.

This is a direct hire, full-time onsite position based in Blaine, WA.

Position Overview:

SGL is seeking a proactive Domestic Freight Forwarding Specialist to manage end-to-end domestic operations. In this role, you will be responsible for the full lifecycle of freight forwarding activities from initiating shipment booking and processing orders, providing customer service, coordinating with vendors, carriers, dispatch, managing documentation, and ensuring timely and accurate delivery.  This role offers an excellent opportunity for candidates with various freight forwarding experience who want to grow their career in domestic operations while gaining broad exposure across all aspects of the workflow. 

Job Description:

• Manage full domestic shipment lifecycle, prioritizing on-time delivery and order accuracy.
• Coordinate multimodal freight movement across a diverse network of vendors, carriers, and dispatch teams.
• Prepare all essential transportation paperwork (MAWBs, HAWBs, LTL BOLs) with high attention to detail.
• Serve as the primary escalation lead for shipment tracking, tracing, and conflict resolution.
• Execute continuous improvement projects to align regional operations with long-term business goals. 

Education & Experience Requirements:

• Proven expertise in freight forwarding, domestic operations, or 3PL environments required.
• Modes of Transport: Extensive knowledge of multi-modal freight operations, including air, ocean (Alaska/Hawaii), and land/inland transportation.
• Compliance & Safety: Demonstrated competency in handling, documenting, and transporting dangerous goods (DG) in compliance with 49CFR regulations.
• Bonded Cargo: Experience managing bonded freight, bonded warehouses, or navigating customs-bonded processes.
• Operations & Coordination: Capable of managing end-to-end shipment lifecycles and coordinating with internal teams, carriers, and third-party logistics providers (3PLs).

Qualifications & Skills: 

• Strong customer service focus
• High attention to detail
• Effective problem-solving skills
• Excellent active listening abilities
• Professional telephone communication skills
• Proficiency in basic software applications (MS Office, MS Excel)
• Solid foundational computer skills
• Typing speed 50-60 WPM 

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times. 

Work authorization/security clearance requirements:

• Must be eligible to work in the United States
• Must pass TSA and Background eligibility screening.

Job Type: Full-time

Work Location: Onsite

Schedule: 8-hour shift (Monday to Friday) 

Pay: $24.00 -  $33.65 per hour

Benefits:

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee assistance program
• Health Savings Account (HSA)
• Life insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance 
• Paid Time Off
• Tuition Reimbursement