What are the responsibilities and job description for the Case Manager position at Transformations By Seattle Angels?
ABOUT SEATTLE ANGELS
Seattle Angels is a nonprofit dedicated to supporting children, youth, and families experiencing foster care. Through our Love Box and Dare to Dream programs, volunteers provide consistent care, mentorship, and practical support to foster families and youth. Our work is rooted in five core values: Hope, Community, Empowerment, Curiosity, and Transformation.
POSITION OVERVIEW
The Case Manager serves as the primary point of contact for a network of volunteers, foster families, and youth participating in Seattle Angels programs. This role is responsible for recruiting, screening, matching, training, supporting, and retaining volunteers while ensuring trauma-informed, relationship-based support for children and families experiencing foster care. The ideal candidate is relational, organized, adaptable, and passionate about supporting the foster care community.
PRIMARY RESPONSIBILITIES
Recruit, screen, interview, train, and onboard new volunteers
Match volunteers with foster families and youth based on needs, strengths, and program goals
Provide ongoing coaching, support, accountability, and encouragement to volunteers
Build and maintain strong relationships with foster parents and youth in programs
Document case notes and maintain accurate records in Apricot 360
Coordinate with partner agencies, social workers, and community resources
Represent Seattle Angels at outreach and community events
Provide administrative and program coordination support
Plan and execute quarterly events and community-building opportunities for volunteers, families, and youth
WHO WE’RE LOOKING FOR
Someone passionate about strengthening support systems for children, youth, and families experiencing foster care
A self-starter and outgoing problem solver who naturally connects people and builds relationships
Someone known for active listening, clear communication, and creating inclusive spaces where everyone feels seen and respected
A skilled communicator with strong interpersonal skills, able to quickly earn trust, work independently, and manage multiple priorities efficiently.
A humble learner who embraces feedback, adapts quickly, collaborates effectively, and demonstrates high integrity in all tasks.
WORK CONTEXT
This is a hybrid, community-based role involving remote work, weekly office meetings, home visits, training, and outreach events throughout the greater Seattle area. Flexibility in scheduling is required.
REQUIREMENTS
Associate’s Degree and 2 years of related experience, or
Bachelor's Degree and 1 year of related experience, or
Master’s Degree and 6 months of related experience.
Experience in social services, volunteer management, nonprofit programs, or related fields is preferred.
Personal Telephone & Laptop/tablet
Personal car, valid driver’s license, and insurance
Ability to pass state and federal background checks
Ability to work independently
Ability to work with individuals who have experienced significant trauma
BENEFITS
Salary range $25-$28 an hour
Health insurance stipend
Cell phone stipend
Education and training stipend
30 hours per week
Salary : $25 - $28