ACT Case Manager

POSITION SUMMARY: Provides support and advocacy to clients and their families within the community to educate and promote healthy lifestyles and prevent reoccurring hospitalizations by monitoring, assessing, counseling, supporting, and empowering clients to improve their quality of life through maintaining stability in the community.

ESSENTIAL POSITION DUTIES AND RESPONSIBILITIES:

• Provides population and age-specific case management services to clients, including assessment, linking/coordinating, monitoring, reassessment, follow-up, service plan development, resource development, transportation, and advocacy.
• Assesses the personal needs of each consumer in such areas as living situation, mental health services, financial base, and access to medical services, as well as educational/vocational/employment/substance abuse service needs.
• Participates with staff in the development review and the delivery of treatment plans.
• Provides support to clients and families in identifying and accessing services as decided by the treatment plan.
• Maintain required case management documentation.
• Participates in in-service training, clinical supervision, consultations, utilization review meetings, and other meetings.
• Participates with staff and conducts client group meetings related to substance abuse and mental health recovery.
• Assists in providing education to non-CMH providers regarding MI symptoms identification/management and crisis and intervention.
• Assists in the development of community contacts and networks with other service providers.
• Communicate with the public regarding mental health needs and services in the community.
• Supervises students and/or volunteers as mutually agreed.

Typical Working Conditions: Work is usually performed in an office environment; includes continuous contact with staff and the public. Work is performed in an office or other environmentally controlled room; work exposes incumbent to contagious or infectious diseases; work may expose incumbent to dangerous and volatile situations; which could result in bodily injury.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

KNOWLEDGE AND EDUCATION: Associate Degree in a related mental health services field. Bachelor’s Degree preferred.

Work Location: In person

Typical Physical Requirements

Travel within the Baltimore community for majority as needed. Sit for extended periods; frequently stand and walk; normal manual dexterity and eye hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, telephones, calculators, and copiers. Move and lift light objects up to 25 pounds such as mail, supplies, files, and equipment.

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance