SAP Functional Analyst

SAP Functional Analyst – Senior

3-6 Months contract

Remote with quarterly visit to Washington DC for PI Planning

Job Description:

The Functional Analyst Associate - Senior supports the suite of SAP products licensed by client, and is responsible for design, implementation and testing of new functionality and enhancement requests from the various business lines, as well as operational support analysis, resolution of incidents and application problems.

The SAP Functional Analysts have a range of skills and knowledge of the SAP technologies used and applications supported by client. This includes one or several SAP products, such as SAP Business Suite (ERP, SCM, SRM, CRM), Ariba and SuccessFactors.

SAP Functional Analyst - Senior will Provide production support activities through planned releases, break-fix resolution, and emergency situations ·

Be a configuration resource in one or more of the SAP applications, based on business requirements

• Assist business, functional and technical team members with problem resolution
• Write functional specifications; works closely with technical resources to coordinate development and testing of system changes
• Maintain documentation in knowledge repository
• Support several business processes of various complexities
• Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advises on options
• Provide factual content to feasibility study for development projects and enhancements requests
• Develop, write, and communicate business requirements for the implementation of business solutions
• Procure technical assistance to help in problem resolution
• Assist in the development of user test cases and validates test results during user acceptance testing
• Assist in the development of user manuals and may assist in user training
• Investigate, resolve and escalate problems
• Monitor and analyze metrics to ensure customer satisfaction
• Promote an understanding of IT roles, processes, and activities to the business units
• Support and participate in the formal reporting of project status
• Mentor other team members

Requirements

• Bachelor’s degree in related field; specialized training or equivalent work experience
• Minimum seven years of experience in Information Technology, including at least five in in a Functional Analyst role in the SAP solution(s) specified in the requirement, selected from the list below:
• SAP Business Suite (ERP, SRM, SCM, CRM)
• SuccessFactors BizX
• Ariba
• Ariba Network
• SAP Solution Manager
• Business Workflow
• Business Process Management (BPM)
• Business Warehouse
• Minimum five years of experience in a Functional Analyst or Configurator role with the SAP application modules and business areas specified in the requirement, selected from the list below:
• Financials
• General Ledger
• Accounts Receivable
• Accounts Payable
• Controlling
• Project System
• Logistics
• Materials Management
• Advanced Planning and Optimization
• Enterprise Demand Sensing
• Forecasting and Replenishment
• Extended Warehouse Management
• Procurement
• Procure-to-pay
• Portfolio and Project Management
• Human Capital Management
• Human Resources
• Payroll
• Time Sheets
• Employee and Manager Self-Services
• Goal and Performance Appraisals
• Talent Management
• Talent and Succession Planning
• Compensation
• Knowledge of change and release management processes
• Experience in at least two full implementation life-cycle of the SAP application(s), specified in the requirement
• Ability to estimate reliably the time, effort, dependencies, and resources required to complete a development task
• Excellent written and verbal communication skills
• Experience working in client-focused service delivery environments
• Requires working knowledge of business operations and systems requirements processes
• Skilled at conflict resolution, negotiation, and bringing parties together to discuss and resolve issues.

Preferred

• MS degree in Computer Science, Information Systems, or related field
• SAP technical certification in the product being supported
• Knowledge of Amtrak SAP Landscape and RICEFW Inventory
• Professional certification relevant to the role, such as IT service management, project management, or processes improvement.
• Familiarity with SAP Solution Manager