What are the responsibilities and job description for the Government Operations Coordinator position at Trailer Bridge?
Summary:
The Government Operations Coordinator provides administrative and coordination support for government freight movements by scheduling pickups and deliveries, entering and maintaining load data in company systems, and serving as a liaison between internal teams and external partners. This role is highly process-driven and focused on accurate execution of repetitive tasks to support contract requirements.
Essential Functions:
- Schedule pickup and delivery appointments with shippers, consignees, and facilities based on contract requirements.
- Enter and maintain accurate load, appointment, and shipment data in the Transportation Management System (TMS).
- Collect and log required shipment details including pickup/delivery numbers, dates, and equipment information.
- Monitor scheduled appointments and communicate updates or changes to internal operations teams.
- Serve as a point of contact for routine scheduling inquiries and escalate issues as appropriate.
- Perform routine administrative tasks including data entry, tracking, and documentation.
- Follow established procedures and documentation standards to ensure accuracy and compliance.
- Complete other duties or special projects as assigned
Qualifications:
- High school diploma or equivalent required.
- Previous administrative, customer service, or data entry experience preferred.
- Experience in logistics or transportation a plus, but not required.
- Basic computer proficiency, including Microsoft Office products.
- Ability to perform repetitive, detail-oriented tasks accurately.
Other Characteristics:
- Strong attention to detail and organizational skills.
- Ability to follow structured processes and instructions.
- Reliable, dependable, and punctual.
- Clear verbal and written communication skills.
- Team-oriented with a willingness to learn.
A few Benefits we currently offer:
- Medical, Dental & Vison Coverage
- Mental Health Coverage
- 401k, Life Insurance, Short- & Long-Term Disability Insurance
- Health Savings Account & Flexible Spending Account
- Generous PTO Plan & Paid Holidays
- Class Pass Credits
- Opportunity for internal career advancement
- Mentorship & Leadership Development Programs
EEO/AA Institution. Protected veterans and individuals with disability encouraged to apply.