Server Assistant / Runner

ABOUT OUR ROLE 

The Server Assistant supports the service team by ensuring the dining room is properly prepared, maintained, and reset throughout service while providing attentive support to both guests and servers

ABOUT OUR VALUES

We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.

ESSENTIAL 

FUNCTIONS 

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards 


• Prepare and set all dining areas for service 


• Set tables before, during, and after service according to standards 


• Perform side work assigned by Supervisor 


• Offer water to all seated guests 


• Carry out service of bread and butter to guests at the appropriate time (if offered) 


• Clear plates and silver between courses and prep set up for the next course to be served 


• Make sure area surrounding table and chairs are clean and orderly 


• Maintain cleanliness of all work areas, China, glass, etc., throughout the day 


• Complete closing duties, including restocking items, polishing silver and glassware, etc. 


• Ensure uniform and personal appearance are clean and professional 


• Welcome and acknowledge all guests everywhere, always 


• Be available to run food, bus tables and re-set dining sections in all areas 


• Address guests` service needs 


• Speak with others using clear and professional language 


• Develop positive working relationships with fellow staff and support team to reach company goals 


• Provide service to always expected levels while on property


• Perform other reasonable job duties as requested by Supervisors

QUALIFICATIONS 

Experience:

• Previous experience as a server assistant, busser, or in a similar support role preferred, but not required


• Hospitality or restaurant experience is a plus

Skills:

• Strong teamwork and communication skills


• Attention to detail to ensure tables are properly set, cleaned, and reset quickly


• Ability to prioritize tasks and stay organized in a fast-paced environment


• Speed and precision needed to support seamless service

Attributes:

• Friendly, positive, and professional attitude


• Willingness to take direction and help wherever needed


• Commitment to maintaining cleanliness and sanitation standards


• Reliable and punctual

PHYSICAL 

REQUIREMENTS

• Ability to stand, walk, and move quickly for extended periods


• Ability to lift, carry, and push/pull up to 40 pounds (e.g., trays, bus tubs)


• Ability to bend, stoop, and reach frequently 


• Ability to stand, walk, and move quickly for extended periods

ABOUT OUR 

BENEFITS 

Company Benefits and Perks

Full Time

Part Time

Seasonal

Medical (with company contribution)

Eligible

-

-

Dental (with company contribution)

Eligible

-

-

Vision (with company contribution)

Eligible

-

-

Paid Time Off

Eligible

-

-

401(k) (with company match)

Eligible

Eligible

-

Sick Time

Eligible

Eligible

-

Employee Dining Discounts

Eligible

Eligible

Eligible

Employee Marketplace Discounts

Eligible

Eligible

Eligible

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. 

PAY RATE

$12-$14/Hour Tips

JOB STATUS

Regular Part Time

FLSA

Non-Exempt

EQUAL EMPLOYMENT OPPORTUNITY

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

If you require assistance or an accommodation due to a disability, please inform us during your application process.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.