What are the responsibilities and job description for the Ticket Seller - Rodeo Part Time position at Trail Drive Management Corp.?
Job Description Dickies Arena is looking for part-time box office ticket sellers for the upcoming 2026 Fort Worth Stock Show and Rodeo, taking place Mid-January through early February. This position will work in tandem with Ticket Seller Leads and staff, and will be responsible for processing ticket sales and providing high class customer service to customers.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Physical demands While performing the essential functions of this job, the employee will frequently operate a computer, telephone, payment device, and ticket printer. Other office devices such as copy machines and calculators may also be used. Employee will continually move about the Stock Show Grounds and Dickies Arena both inside and outside in various weather conditions and temperatures. Employee must constantly communicate via telephone and in-person with others and exchange accurate information. Employee may occasionally be required, due to business demands and event operations, to lift and/or move up to 50 pounds.
Eligibility Qualifications
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Works under the supervision of the Box Office Manager & Coordinator in the Dickies Arena Box Office or on the Stock Show Grounds during the Fort Worth Stock Show and Rodeo.
- Operates a computer in order to effectively and efficiently complete ticket sales and reconcile daily transactions.
- Utilizes Ticketmaster Archtics and TM1 Sales software programs to process ticket sales.
- Provides the highest level of customer service in all aspects of Ticket Office duties, including answering phones and selling tickets to walk up customers.
- Provides detailed information to patrons regarding performances and ticket policies.
- Performs other duties as assigned.
Physical demands While performing the essential functions of this job, the employee will frequently operate a computer, telephone, payment device, and ticket printer. Other office devices such as copy machines and calculators may also be used. Employee will continually move about the Stock Show Grounds and Dickies Arena both inside and outside in various weather conditions and temperatures. Employee must constantly communicate via telephone and in-person with others and exchange accurate information. Employee may occasionally be required, due to business demands and event operations, to lift and/or move up to 50 pounds.
Eligibility Qualifications
- High School Diploma, GED or equivalent.
- Customer service experience.
- Minimum 1-year cash handling experience.
- Must possess some knowledge of computer applications and be prepared to become skilled at Ticketmaster software programs.
- Ability to work early mornings, evenings, nights and weekends, and holidays
- Available anytime between 7am – 9pm daily is desired.
- Dependable with a positive and professional work ethic and history.
- Must be accountable and maintain accuracy in financial transactions at workstation
- Ability to apply concepts of basic math and provide correct change for cash payments..
- Ability to work under pressure while providing detailed and accurate information and a high level of quality customer service.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.