What are the responsibilities and job description for the Operations Representative- Team Mexico position at Traffic Tech?
Description
Who We Are:
When you join Traffic Tech, you become part of a team that keeps the global economy moving — literally. We are leaders in the logistics industry, working with globally recognized brands to deliver efficient ground transportation solutions.
Your Part In It:
Based in Chicago, you will play a key role in ensuring that shipments move smoothly across North America and beyond. From coordinating shipments to building strong relationships with customers and carriers, you will be an essential part of our Operations team.
OPERATIONS REPRESENTATIVE
What the Job Entails:
Who We Are:
When you join Traffic Tech, you become part of a team that keeps the global economy moving — literally. We are leaders in the logistics industry, working with globally recognized brands to deliver efficient ground transportation solutions.
Your Part In It:
Based in Chicago, you will play a key role in ensuring that shipments move smoothly across North America and beyond. From coordinating shipments to building strong relationships with customers and carriers, you will be an essential part of our Operations team.
OPERATIONS REPRESENTATIVE
What the Job Entails:
- Build and maintain strong customer relationships
- Negotiate with carriers and shippers
- Monitor shipments and ensure on-time deliveries
- Manage shipping documentation
- Maintain communication with customers and carriers
- Identify and develop new business opportunities
- Bilingual (English and Spanish)
- Minimum 1 year of logistics experience
- Experience in customer service or sales
- Strong problem-solving and multitasking skills
- Professionalism and a proactive attitude
- Ability to work independently and as part of a team
- Monday to Friday (8:00 a.m. – 5:00 p.m.) alternating weekends
- Full Benefit options, including Medical (Dental & Vision)
- Life/AD&D Insurance, Long-term Disability
- 401(k) matching
- Dynamic environment and ‘can-do’ culture