Coordinator, People Operations

Job Details

Job Summary

A People Operations Coordinator supports the day-to-day functions of a People (HR) team, focusing on administrative tasks, employee experience, and ensuring smooth operations. This role involves onboarding new hires, managing employee records, and ensuring data integrity. It also includes coordinating employee engagement activities and acting as a point of contact for employee inquiries. 

Essential Duties:

• Act in a confidential capacity handling external and internal inquiries from the public, employees, & departments
• Provide office management and clerical services for the HR Department
• Serve as a reliable source of information for employees, promptly answering questions regarding their concerns and inquiries
• Maintains employee files by recording new hires, transfers, terminations, & changes in job classifications
• Build and maintain relationships with the team to monitor needs, anticipate and proactively address requests and questions, and take necessary actions to ensure satisfaction and improve team efficiency
• Compile and process employee documentation and ensure that their records are up to date
• Schedule and coordinate onboarding and training sessions for employees
• Managing and coordinating calendar events for new hire orientation & any HR events
• Support recruiting and ensure a candidate is onboarded in a timely manner
• Responding to employees’ questions and concerns in a professional and timely manner
• Assist with running background checks and drug screens for employees
• Ability to manage multiple tasks, prioritize effectively, & being detail-oriented with accuracy
• Support with assigning new policies and procedures
• Gather data, reports, and materials upon request
• Coordinate and/or facilitate special projects as needed
• Assess, process, and contest unemployment claims gathering and providing data and response to unemployment agencies
• Completing verifications of employments for internal and external employees
• Maintaining data integrity
• Collaborating with team members for strategic planning
• Own and facilitate the employee performance review cycle
• Sending Adverse to candidates
• Assisting with preparation of HR reports & data analysis
• Pro-actively support new system integration & programs
• Support the maintenance of and optimization of HR systems and tools
• Ensuring all spreadsheets for designated locations are up to date for pay rates, POC, & etc.

Basic Knowledge, Skills and Abilities:

• Intermediate to advance MS Office, Excel, & PowerPoints
• Ability to work well with others in a team environment
• Maintain a positive work environment
• Typing above 45 words per minute
• Administrative writing skills
• Verbal communication
• Professionalism
• Organization
• Detail Oriented

Equipment Operated:

• Computer/Laptops (Keyboard, mouse, & Monitors)
• Phone
• Basic office equipment (Stapler, scissors, hole puncher, etc.)
• Printer, Copy/Fax Scanner

Physical Requirements & Work Environment