What are the responsibilities and job description for the Field Application Engineer position at TRAFFIC CONTROL PRODUCTS, INC.?
Description
About this Role:
The Field Application Engineer (FAE) is a highly organized and skilled individual who is responsible for managing contractor relationships, ensuring system installations meet specifications, and providing product-focused technical support. Key responsibilities include contractor scheduling, training, and technical guidance, as well as system programming and modifications. This role involves travel and field work, with some time in home office.
Responsibilities
Signal Service, Traffic Control Products, and Control Technologies provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws. We also perform pre-employment criminal background screening, drug testing and participate in E-Verify. To request possible reasonable accommodation, please contact Human Resources.
Why Work for Us?
Our employees appreciate the collective companies’ commitment to consistent, stable work and a supportive environment that encourages learning and skill development. This dedication to employee growth and a positive work-life balance makes Signal Service, Traffic Control Products, and Control Technologies great places to build a rewarding career.
We Offer Rewarding Total Compensation Including
This job description is not a guarantee of employment nor that you will only be assigned the job duties set forth herein. Management reserves the right to revise your duties at its discretion or to assign additional duties as business needs may require
Requirements
Position Qualifications
Competencies & Skills
About this Role:
The Field Application Engineer (FAE) is a highly organized and skilled individual who is responsible for managing contractor relationships, ensuring system installations meet specifications, and providing product-focused technical support. Key responsibilities include contractor scheduling, training, and technical guidance, as well as system programming and modifications. This role involves travel and field work, with some time in home office.
Responsibilities
- Effectively communicate with and schedule with contractors
- Program, commission, and train contractors on systems as requested
- Modify existing cabinets for new systems as required
- Turn on new controller assemblies and program components
- Independently manage travel arrangements while coordinating schedule with sales and management personnel
- Assist contractors, clients, and our internal technicians via phone and video when needed
- Any other duties as supervisor, the President and CEO may require
- Spends about 50% of time traveling; 50% doing office based work
Signal Service, Traffic Control Products, and Control Technologies provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws. We also perform pre-employment criminal background screening, drug testing and participate in E-Verify. To request possible reasonable accommodation, please contact Human Resources.
Why Work for Us?
Our employees appreciate the collective companies’ commitment to consistent, stable work and a supportive environment that encourages learning and skill development. This dedication to employee growth and a positive work-life balance makes Signal Service, Traffic Control Products, and Control Technologies great places to build a rewarding career.
We Offer Rewarding Total Compensation Including
- Competitive pay
- Company-sponsored Medical, Dental, Life, and Disability Insurances
- Generous Holidays & Paid Time off
- Weekend to Remember Marriage Retreats
- RightNow MEDIA Membership
- 401k benefits
This job description is not a guarantee of employment nor that you will only be assigned the job duties set forth herein. Management reserves the right to revise your duties at its discretion or to assign additional duties as business needs may require
Requirements
Position Qualifications
Competencies & Skills
- Ability to meet the physical demands of the job (standing and walking for prolonged periods of time, lifting and/or carrying heavy loads of up to 50 pounds, etc.) with or without reasonable accommodation is required
- Good hand-eye coordination is necessary
- Mechanical ability, required
- Basic computer skills and a working knowledge of Microsoft Office is required. Ability to update and manage excel spreadsheets and manage Outlook calendar invites.
- Excellent verbal and written communication skills necessary
- Strong problem-solving skills necessary for success
- Communication and teamwork skills with a positive demeanor is required
- Ability to read, write and speak fluent English, non-negotiable
- Ability to listen, understand, and follow directions accurately and completely as needed
- Strong work ethic and initiative necessary
- Commitment to safety rules and DOT standards for roadway workspace, required
- Must be able to work outside in a variety of weather conditions
- Flexible work hours as needed to accommodate customer work schedules on occasion, necessary
- Ability to travel onsite with overnight stays that may begin on a weekend, required
- Must hold and maintain a valid driver’s license with clean driving record and be willing to furnish proof of private insurance at any time upon company request
- Candidate must have the ability to work from a home office with connection to the internet
- Technical degree or Associate degree in Engineering, preferred
- Previous experience installing traffic products, preferred
- Familiarity with small power and hand tools needed
- Quickly learn traffic technical knowledge and grow in their position over time
- Be aligned with company culture of teamwork and Christian values
- Strive for continuous excellence in all they do
- Work with other team members to create an upbeat, positively motivated work environment