What are the responsibilities and job description for the SUA Concierge position at Tradewind Aviation LLC?
Description
Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel—both private and scheduled service—throughout North America and the Caribbean.
For more details visit www.flytradewind.com
About the Candidate / role
Tradewind Aviation is looking for a part-time concierge to be based in Stuart, Florida. The purpose of the concierge is to streamline the process of passengers’ arrival and boarding and to ensure smooth communication with passengers, aircrew, and the company. The ideal candidate will be customer service driven and able to work in a fast-paced environment. Must be flexible with work schedule and able to work weekends and holidays.
Essential Duties
- Greets passengers upon their arrival at the terminal and utilizes software for check in process.
- Collects, organizes, and weighs baggage for pilots.
- Ensures passenger comfort and keeps passengers informed of any flight delays.
- Assists with pilot introduction, boarding calls, and baggage handling.
- Responsible for opening and closing the lounge.
- Stocking lounge & keeping track of inventory.
- Light Cleaning of lounge.
- Organizing catering room and preparing baskets for outgoing flights.
- Organizing crew catering.
- Keep vacuum cleaners charged, contents emptied and available
- Collect and valet customer vehicles.
- Other duties as assigned.
Requirements
Qualifications
- Excellent customer service and communication skills.
- Ability to handle fast-paced environment.
- Proactive attitude.
- Good memory of faces and names.
- Ability to pass company background checks and meet airport background check requirements to receive and maintain an airport security badge.
Physical requirements:
- Prolonged periods of standing
- Must be able to lift 75 pounds.
Tradewind Aviation offers a competitive pay and benefits program for full-time team members:
- Comprehensive health and voluntary insurance plans
- Retirement plan with company match
- Paid time off
- Standby travel on select Tradewind Aviation scheduled flights
- Discounted standby travel benefits on numerous major and regional US and international airlines
- A rewarding career path with opportunities for growth and advancement throughout the organization