What are the responsibilities and job description for the HPN Concierge position at Tradewind Aviation LLC?
Description
Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel—both private and scheduled service—throughout North America and the Caribbean.
For more details visit www.flytradewind.com
About the Candidate / Role
Tradewind Aviation is looking for a seasonal part-time Concierge to be based in White Plains, NY. The purpose of the Concierge is to streamline the process of passengers’ arrival and boarding and to ensure smooth communication with passengers, aircrew, and the company. The ideal candidate will be customer service focused and able to work in a fast-paced environment. Must be flexible with work schedule and able to work weekends and holidays.
Essential Functions :
· Greets passengers upon their arrival at the terminal and utilizes software for check in process.
· Collects, organizes, and weighs baggage for pilots.
· Ensures passenger comfort and keeps passengers informed of any flight delays.
· Assists with pilot introduction, boarding calls, and baggage handling.
· Responsible for opening and closing the lounge.
· Stocking lounge & keeping track of inventory.
· Light Cleaning of lounge.
Other duties as assigned.
Requirements
Required Qualifications:
· Excellent customer service and communication skills.
· Ability to handle fast-paced environment.
· Proactive attitude.
· Good memory of faces and names.
· Must have housing on Nantucket.
· Ability to pass company background checks and meet airport background check requirements to receive and maintain an airport security badge.
PHYSICAL REQUIREMENTS:
· Prolonged periods of standing outdoors and exposure to elements.
· Must be able to lift 75 pounds
BENEFITS
· Competitive salary
· Fun, dynamic team with opportunities for growth
· Travel benefits on various US and International airlines