Overnight Manager

Overnight Manager Job Description – Supermarket

Position Summary

The Overnight Manager (also called Night Manager or Overnight Stock Manager) is responsible for leading the store’s overnight operations. This role ensures the store is fully stocked, clean, safe, and ready for opening each morning. The manager supervises the night crew, oversees freight receiving and stocking, maintains merchandising and food-safety standards, and acts as the primary management presence during the night shift.

Key Duties and Responsibilities

Overnight Store Operations

• Lead and oversee all overnight stocking, recovery, and conditioning activities across grocery and related departments.
• Ensure shelves, displays, coolers, and freezers are fully stocked, properly faced, leveled, and blocked according to planograms and company standards.
• Confirm the store is clean, organized, and fully prepared for morning opening.
• Coordinate priorities and labor to complete nightly workloads on schedule.
• Monitor and respond to refrigeration, equipment, and facility issues during the shift.

Freight, Inventory & Merchandising

• Supervise unloading, breakdown, staging, and stocking of warehouse trucks and vendor/DSD deliveries.
• Verify invoices, inspect product quality, and process credits or shortages as needed.
• Ensure proper product rotation (FIFO), code dating, and removal of outdated or damaged items.
• Manage backroom organization, understock, and overstock to support efficient replenishment.
• Assist with ordering, inventory accuracy, and shrink control.
• Execute planogram resets, price changes, and promotional displays as scheduled.

Team Leadership & Supervision

• Supervise, train, coach, and develop overnight associates.
• Assign daily tasks, set priorities, and monitor productivity throughout the shift.
• Write and manage the overnight schedule; handle call-outs, time-off requests, and overtime.
• Provide real-time feedback, recognition, and corrective coaching; recommend or administer discipline according to policy.
• Foster a safe, accountable, and positive team environment.

Safety, Security & Compliance

• Enforce all safety procedures, proper equipment use (pallet jacks, hand trucks, etc.), and overnight security protocols.
• Maintain food safety, sanitation, and hygiene standards; monitor temperatures and report issues immediately.
• Ensure compliance with company policies, health regulations, and loss-prevention practices.
• Complete required nightly logs, reports, and documentation.
• Respond to emergencies, customer issues (in 24-hour stores), or vendor problems.

Administrative & Communication

• Communicate completion status, challenges, and follow-ups to the Store Manager / Grocery Manager at shift end.
• Support front-end or office functions as needed (e.g., resets, cash-related tasks in some stores).
• Collaborate with day-side leadership on inventory needs, promotions, and operational priorities.

Typical Qualifications

• High school diploma or equivalent.
• 1–3 years of grocery/retail experience, preferably with overnight stocking or supervisory responsibility.
• Strong leadership, organizational, and problem-solving skills.
• Ability to work a full overnight schedule (typically 10 p.m.–6/7 a.m., including weekends and holidays).
• Physical ability to lift, stock, and stand for extended periods in a fast-paced environment.
• Basic computer skills and familiarity with inventory/POS systems preferred.
• Knowledge of food safety and merchandising standards is a plus.