What are the responsibilities and job description for the Service Writer position at Tractor & Equipment Co.?
About This Position
Our Service Writer position located in Great Falls, MT is responsible for managing the administrative areas of our work orders and is an important role within our Service Department.
Hourly Wage up to: $27.80
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Our Service Writer position located in Great Falls, MT is responsible for managing the administrative areas of our work orders and is an important role within our Service Department.
Hourly Wage up to: $27.80
- This position works closely with our Service Supervisors to ensure that the work orders are accurate, complete and filed timely.
- Service writers update work order data and associated service hours by regularly entering data on Cat software, and data entry of time cards.
- Assist with other administrative work running and creating reports and processing parts orders for technicians..
- Answer incoming phone calls and assist customers.
- A quick yet friendly approach is essential for this role where accuracy and attention to detail are preferred.
- 2-3 years of service office experience is preferred.
- Proficient in Microsoft Office such as Outlook, Excel and Word and demonstrate a disciplined ability to work with limited supervision.
- Excellent verbal and written communication skills, must be self-motivated, have attention to detail, be results-oriented and have the ability to work in a stressful, busy environment that requires the handling multiple tasks on a regular basis.
- Excellent attendance record
- Medical, Dental, Vision insurance
- Paid Vacation, Holidays & Sick Leave
- Employee Referral Bonus
- 401k w/Company Match and Profit Sharing
- Company paid Life and AD&D Insurance
- Employee Assistance Program
- Employee Discounts
- Seniority Bonus
- Excellent Recognition Program
- Company paid Long-Term Disability Insurance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $28
