What are the responsibilities and job description for the Front Desk position at TPI Hospitality?
Location: Best Western, Fairmont, MN
Position: Front Desk
Shift: full-time, Monday-Sunday flexibility needed, 3-11pm
Pay: based on experience
We all matter. We all make a difference. We are TPI.
TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 25 hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes.
Key Responsibilities
- Provide friendly, energetic, and positive interactions with guests
- Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
- Handle requests, inquiries, and complaints promptly
- Maintain accurate records of reservations, arrivals, departures, and payments
- Ability to multitask in a fast-paced environment
About TPI Hospitality
- Celebrating 50 years in the industry
- Empowering culture that fosters personal and professional growth
- Opportunities for advancement across 25 hotels and restaurants in Minnesota and Florida
- Twelve-time nominee for Best Places to Work by the Business Journal
Benefits
- Medical/Dental Insurance
- 401(k) & matching
- Paid Time Off (PTO) & Holiday Pay
- Volunteer Time Off (VTO), Bereavement, and School Conference Leave
- Employee Discounts & Tuition Discount
Watch Our Video Here (https://vimeo.com/tpihospitalityvideos/review/786066580/861374fd0b) – and get ready to be part of something extraordinary!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.