What are the responsibilities and job description for the Technical Trainer position at TPI Global Solutions?
Technical Trainer - Entry - Training Specialist
Montgomery AL (Onsite)
03-06 months Contract to hire
Position Description:
- Experience must be in IT related applications with a good understanding of computers/technology and functional based training skillsets.
- Develop a training strategy and implementation plan.
- Conduct training needs assessments, job task analyses, and software application evaluations to organize complex information, develop training content, and determine the best training format to meet training goals and objectives.
- Develop manuals, job aids, training guides, brochures, newsletters, or other materials as it pertains to user education.
- Develop instructor guides and participant manuals for instructor led / classroom-based training.
- Develop web-based training when appropriate to support the overall learning objectives of the system end users.
- Create content outlines and storyboards for interactive web-based training programs.
- Leverage training development tools to create graphical and page layout designs for interactive training.
- Record and create professional-looking videos and training material.
- Review project documentation and attend project meetings to identify any impact to training and make recommendations on changes to training program based on impact analysis.
- Develop assessments that meet the project’s training objectives. Provide functional analysis for data integrity, compliance with State of Alabama processes/procedures and/or enhancement testing processes required for the successful implementation of changes and data migrations.
- Review and attend vendor/project meetings as needed to learn new systems, analyze functional requirements of the applications, comprehend changes within the system and test any future changes within the software.
Skills Required:
- Good interpersonal and communication skills
- Experience with planning and implementing an effective training curriculum
- Collaborate with management to identify training needs
- Schedule and coordinate training classes as required
- Time management and organizational skills
- Good analytical skills
- Strong PC skills and previous experience with training IT/Client software applications
- Works effectively under pressure and accommodates deadlines
Experience Required:
At least 3 years’ experience in the following training specifications:
- Instructor led training experience
- Developing training materials/job aids/manuals – experience with Visio and Word
- Experience with virtual/remote training platforms such as WebEx and MS Teams