Receptionist

Receptionist

Birmingham, AL

THIS IS AN ONSITE POSITION.

Key Skills & Qualifications:

• Communication Skills: Exceptional verbal and written communication skills to handle phone calls, emails, and greeting visitors efficiently.
• Computer Proficiency: Strong familiarity with office software, including Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace.
• Organizational Skills: Excellent organization, with the ability to manage schedules, appointments, and filing systems.
• Multitasking: Ability to handle multiple tasks simultaneously, such as answering phones while greeting visitors, in a fast-paced environment.
• Professionalism: A professional, friendly, and welcoming demeanor, representing the company positively.
• Office Equipment Knowledge: Familiarity with operating standard office equipment, including printers, scanners, and multi-line phone systems.
• Confidentiality: Understanding of data privacy to handle sensitive company or client information securely.

Duties:

• Greeting clients, visitors, and guests upon arrival.
• Answering, screening, and forwarding incoming phone calls.
• Scheduling, updating, and confirming appointments.
• Managing mail, packages, and courier deliveries.
• Maintaining a clean and organized reception area.
• Performing clerical tasks, such as filing, photocopying, and faxing, setting up Teams and Zoom meetings

Educational & Experience Requirements:

• Education: A high school diploma or equivalent (GED).
• Experience: Prior experience in a front desk, receptionist, or customer service role is highly preferred (1–3 years)
• Specialized Roles: Staffing or Accounting firm experience would be good but not required