Communications Specialist

Job Title: Communications Specialist

Location: Chattanooga, TN (Onsite).

Duration: 5 month

Start date: MAY (7-hour days (8am – 3pm EST), 4 days per week).

Qualifications:

• 1–2 year of relevant experience (including internships, campus roles, part-time work, or volunteer experience) in communications, marketing, journalism, public relations, or a related field.

Education:

• Recently completed or currently pursuing a Bachelor’s degree or recently graduated (Communications, Marketing, Journalism, Public Relations, or related field)

Skills:

• Skilled to expert-level proficiency in Microsoft Office (Word, PowerPoint, Excel)
• Comfortable drafting, proofreading (AP Style), and formatting content for internal channels (SharePoint intranet, email distribution, digital signage)
• Adept at story concept generation, research and drafting for internal publications
• Organized, detail-oriented, and able to manage multiple tasks and deadlines with guidance
• Ability to work on-site and collaborate with cross-functional partners in a plant environment

Required:

• Drafting and proofreading short-form internal content. AP Style proficiency required.
• Visual/formatting skills (PowerPoint, Canva, or similar)
• Comfort pulling simple metrics (page views, clicks, open rates) and organizing results in Excel
• Event/engagement support (checklists, materials, day-of logistics).

Role Summary:

The Workforce Communications & Engagement Summer Associate is a paid, fixed-term contract role supporting ***’s Workforce Communications team with tactical content, measurement, and event/engagement execution. This position is designed for a current college student or recent graduate and provides hands-on experience supporting internal communications for the Chattanooga plant workforce. The ideal candidate is an excellent writer, organized, detail-oriented, curious, and comfortable learning new tools and processes quickly.

Role Responsibilities:

Content & Channel Support (45%)

• Draft, proofread, and format short updates for internal channels using provided templates and guidance (SharePoint intranet, email distribution platform, digital signage, Teams posts/messages as applicable).
• Publish or schedule content (as assigned) and help keep intranet pages and channel libraries organized and current.
• Support basic asset management (photo selection, file naming, version control) and maintain shared folders.
• Gather content inputs internally (notes, photos, request details) and route drafts for review/approval.

Measurement & Reporting (25%)

• Pull engagement metrics from internal tools (e.g., intranet page views, email opens/clicks, digital signage metrics where available) and maintain weekly/monthly trackers.
• Build simple charts/tables in Excel/PowerPoint for regular reporting.
• Flag patterns and data-quality issues (broken links, outdated pages, inconsistent tagging) to the team.

Event & Engagement Support (30%)

• Support internal plant engagement/event logistics (checklists, signage drafts, print requests, room/space details) as assigned.
• Help prepare materials (run-of-show drafts, attendee lists, formatting of internal talking points) for workforce communications and engagement activities.
• Provide day-of support as assigned (set-up coordination, photo capture, post-event recap notes).