Sales Support Analyst

Last Revised: September 2025
Reports to: Director of Sales Administration and Customer Service
Overview
The Sales Support Analyst at The Professional Group will serve as a critical support role for
the organization's Sales Administration team while acting as the primary owner of contract
management across all business lines (janitorial, grounds, and supplies). This role combines
sales support, administrative duties, and paralegal-style responsibilities to ensure all
company contracts are accurate, compliant, and aligned with business needs. The analyst
will also contribute to the development and maintenance of company SOPs.
Hours
Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours will average between 40-45 hours per
week, with flexibility for seasonal peaks (45-50 hours).
Qualifications

• Ability to pass Federal eligibility requirements.
• Be at least eighteen (18) years of age.
• Excellent organizational skills and extreme attention to detail.
• Excellent verbal and written communication skills.
• Strong computer skills (Microsoft Office applications, specifically Excel and Word).
• Familiarity with Google Suite (a plus).
• Willingness to work flexible hours based on the needs of the Company.
• Strong problem-solving skills and analytical thinking.
• Prior contract management experience required (paralegal experience preferred).
• Demonstrated ability to maintain accurate electronic filing systems and manage

sensitive documents.
Specific Responsibilities

• Support the janitorial bid estimation and submission process.
• Prepare job cost estimates and support for job bids and work orders.
• Prepare reports and analysis for management supporting the sales function.
• Coordinate the launch of new jobs.
• Maintain job bids and property information files with ongoing updates in an organized

manner.

• Initiate, schedule, organize, manage, and process subcontractor work performed for the

company, including invoicing.

• Coordinate subcontractor purchase order and invoice approval process.
• Provide general administrative support as requested (phones, filing, etc.).
• Assist other departments as needed.
• Special projects as requested.

Contract & Compliance Support

• Review, redline, and summarize legal and business terms in contracts across all

company business lines (janitorial, grounds, and supplies).

• Serve as a first point of review for customer and subcontractor agreements, ensuring

alignment with company standards before legal counsel review.

• Manage the electronic filing, version control, and organization of all contracts to ensure

accessibility and compliance.

• Track key contractual deadlines (renewals, expirations, notices, insurance

requirements) and proactively notify leadership of upcoming obligations.

• Collaborate with internal stakeholders (Sales, Operations, Finance, HR) to ensure

contract terms are accurately reflected in job setup, billing, and service delivery.

• Draft, edit, and maintain company Standard Operating Procedures (SOPs) to document

and standardize key processes across departments.

• Partner with leadership to identify risk areas in contract language and escalate to legal

counsel when necessary.

• Support audit and compliance activities by maintaining accurate and organized contract

records.

• Provide training and guidance to team members on contract procedures and document

management best practices.

• Apply standard legal language and risk policies in contracts to ensure compliance and

minimize company risk in coordination with parent company legal.

Additional Details : The Professional Group (TPG) offers competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.