What are the responsibilities and job description for the Spa Hair and Salon position at TPG Hotels and Resorts?
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This is a commissioned based position.
The spa cosmetologist is responsible for providing various services to clients as stated in the spa menu in accordance to the protocols for individual treatments. Also responsible for ensuring the treatment and service areas are kept clean and up to universal spa industry sanitation standards.
Complies with all guest service basics, such as uniforms, name tags, and proper guest greetings. Knowledgeable about hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations. Strive to exceed guest expectations with quality and timely service in a pleasant and friendly manner.
Skills And Abilities
Knowledge of guest services and retail inventory. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
Working Conditions & Physical Effort
Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination· Must meet the physical requirements of being able to perform cosmetic services, including but not limited to standing, bending and fluid use of arms and hands utilized to perform necessary nail, make-up, waxing and hair services. Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests, and operates office equipment such as a telephone, calculator, computer, copier, and fax.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
This is a commissioned based position.
The spa cosmetologist is responsible for providing various services to clients as stated in the spa menu in accordance to the protocols for individual treatments. Also responsible for ensuring the treatment and service areas are kept clean and up to universal spa industry sanitation standards.
Complies with all guest service basics, such as uniforms, name tags, and proper guest greetings. Knowledgeable about hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations. Strive to exceed guest expectations with quality and timely service in a pleasant and friendly manner.
- Schedule: Begin and end all treatments on time.
- Be punctual ~Plan on arriving at least 15 minutes prior to your first appointment.
- Check your schedule and plan your day and prepare all necessary product set-ups for treatments.
- Provide manicure/pedicure services, make-up services and hair services to spa guests.
- Understand and use universal precautions.
- Have a complete knowledge of all spa services, packages, promotions, and retail products offered by the spa.
- Use and portion products as directed.
- Educate guests and recommend products for home use.
- Have knowledge of and suggest to the guests’ other beneficial treatments offered in the spa.
- Educate oneself on the ingredients of products used.
- Complete all assigned side work.
- Attend all mandatory staff meetings.
- Keep work areas clean and set according to procedures.
- Assist with laundry and other housekeeping duties.
- Always maintain a clean and tidy appearance.
- Inform Spa Director of product needs.
Skills And Abilities
Knowledge of guest services and retail inventory. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
Working Conditions & Physical Effort
Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination· Must meet the physical requirements of being able to perform cosmetic services, including but not limited to standing, bending and fluid use of arms and hands utilized to perform necessary nail, make-up, waxing and hair services. Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests, and operates office equipment such as a telephone, calculator, computer, copier, and fax.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.