Laundry Supv

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Job Overview

The Laundry Supervisor is responsible for daily supervision of the laundry staff, quality service, guest satisfaction and safety. Supervises laundry services and assists in administration of Housekeeping services in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

What You'll Be Doing

• Supervise the laundry staff. Ensure new associates are equipped with the necessary knowledge and skills to achieve job expectations. Evaluate the staff's job performance and coach and counsel as necessary. Clearly communicate to associates the standards of performance and their role in contributing to individual and team success.
• Ensure all required training occurs including orientation, safety, fire, alcohol awareness, food handling and blood-borne pathogen.
• Ensure staff compliance with internal controls, policies, procedures, standards and regulations. Insist on a work environment that is free from harassment.
• Perform and supervise washing, drying, ironing and folding linens and other items. Ensure compliance with proper laundry techniques and correct use of equipment and supplies.
• Ensure maintenance problems are promptly reported to Engineering through proper channels.
• Create and monitor the laundry schedule in partnership with Director of Housekeeping.
• Ensure all associates are cross trained and rotated in all asks
• Track and monitor poundage daily
• Track and monitor productivity daily
• Ensure equipment is cleaned at the beginning and end of each shift
• Ensure associates are following all safety standards, especially with regard to dryers, lint traps and clearing dust
• Ensure anyone working the dryers has been properly trained
  
  

Skills And Abilities

Ability to effectively and efficiently supervise staff, daily operations and resolve operational problems in compliance with policies and procedures. Ability to appropriately interview, hire, schedule, motivate, train, monitor and address staff performance. Knowledge of laundry and housekeeping principles and practices along with proper use of cleaning equipment and supplies. Ability to timely compile facts/figures, identify, investigate and resolve matters. Attention to details, good organizational skills and efficient time management. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, phone and other office equipment.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
  
  

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED