What are the responsibilities and job description for the Banquet Bartender position at TPG Hotels and Resorts?
Sheraton Suites Old Town Alexandria VA
The Role
Our Banquet Bartenders are skilled and creative, able to call to action their vast knowledge to present options and guide all those who enter our doors. While they are avid entertainers, they keep a constant eye on the bar and the needs of all around them. They are fantastic multitaskers whose constant workflow of friendly greetings, drink making, resetting, wiping, and polishing provides a seamless experience for our guests.
The ideal person will work to offer professional food, drink, and coffee service in a timely manner, while understanding all aspects of the menu and cocktail culture in an exclusive Membership environment. Must understand all aspects for the creation and execution of drinks and be able to develop new cocktails in accordance with brand standards. Undertake and perform all aspects of bar maintenance in terms of opening, closing, cleaning and general procedures daily.
Banquet Bartenders represent Sheraton Alexandria in providing hospitality, warmth, and grace with all interactions, supporting, and adding to Sheraton Alexandria’s collaborative atmosphere, and making the most of every opportunity to enhance Member and Guest experience.
Requirements
The Role
Our Banquet Bartenders are skilled and creative, able to call to action their vast knowledge to present options and guide all those who enter our doors. While they are avid entertainers, they keep a constant eye on the bar and the needs of all around them. They are fantastic multitaskers whose constant workflow of friendly greetings, drink making, resetting, wiping, and polishing provides a seamless experience for our guests.
The ideal person will work to offer professional food, drink, and coffee service in a timely manner, while understanding all aspects of the menu and cocktail culture in an exclusive Membership environment. Must understand all aspects for the creation and execution of drinks and be able to develop new cocktails in accordance with brand standards. Undertake and perform all aspects of bar maintenance in terms of opening, closing, cleaning and general procedures daily.
Banquet Bartenders represent Sheraton Alexandria in providing hospitality, warmth, and grace with all interactions, supporting, and adding to Sheraton Alexandria’s collaborative atmosphere, and making the most of every opportunity to enhance Member and Guest experience.
Requirements
- 4 years of experience leading the bar program for high-end, highly visible entertainment entities.
- An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining service expectations plays in the success of building F&B operations.
- Supply expert knowledge of wine and spirits and ensure the quality of all beverage items, ingredients, and preparation methods while following and keeping to all local, state, and federal laws relating to alcohol service and consumption.
- Manage and oversee the upkeep of the beverage program to ensure an integrated, efficient, and profitable operation.
- Multitask a workflow of warm and humble greetings, cocktail building, food and wine service and operational discretion whilst providing a seamless experience for our members and guests.
- Attention to detail across all aspects of bar maintenance in terms of opening, closing, daily checklist completion and bar equipment upkeep.
- Maintain a thorough working knowledge of beverage menus with the ability to articulate to members and guests in an engaged, knowledgeable and thoughtful manner.
- Develop and coordinate the organization of various areas of the bar and other F&B outlets on the property.
- Event set up / breakdown of the bar needs on a daily level.
- Work multiple bar activations on the property that hosts several events weekly.
- Proficient use of POS for ordering and billing purposes. Thorough understanding of payment process standard operating procedures.
- Precise execution of the Service, in a timely and accurate manner with the goal of creating memorable experience's.
- Clear communication with servers on orders to ensure the delivery of drinks are in a timely manner, and alerting the Bar Management when running low on any particular items.
- Impeccable customer service by responding promptly to member/guest needs and soliciting feedback to the Leadership teams to improve service execution.
- Implement effective policies to ensure that overall bar cleanliness meets State Health Code Standards.
- Knowledge of craft and classic cocktails along with old world/new world wines.
- Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs and occasionally lift/move up to 50lbs.
- Must be 21 years of age or older and possess Food Handlers certification.