What are the responsibilities and job description for the Shop Manager - TPC position at TPC Network?
TPC Sawgrass, located in Ponte Vedra Beach, Florida, is the birthplace of the TPC Network and the backdrop to PGA TOUR headquarters. Within the Mediterranean-Style, 77,000 square foot clubhouse, we provide our PGA TOUR Players, Families, Executives, Members and Guests with truly memorable culinary and service experiences in multiple dining outlets, beautifully appointed banquet and meeting spaces, and an expansive gallery. For the golf enthusiast, we provide a world class golf experience on either of our two PGA TOUR championship courses, including the famous Stadium Course, home to THE PLAYERS Championship. If you are looking to improve your game, our PGA TOUR’s Performance Center offers lessons from the top PGA instructors in the industry as well as club fitting and fitness.
Tee up your career as a part of our team with the TPC Network!
Key Responsibilities
- Lead and manage all aspects of the equipment shop operations, including workflow, and daily oversight of maintenance activities to keep equipment fleet operational and ready for use.
- Develop, implement, and enforce comprehensive preventive maintenance (PM) schedules for all turf equipment (mowers, sprayers, utility vehicles, tractors, blowers, etc.) to minimize downtime and ensure equipment reliability.
- Perform diagnostics, troubleshooting, repairs, and rebuilds on mechanical, hydraulic, electrical, diesel/gasoline engines, and other systems; ensure adherence to OEM specifications and agronomic cutting/setup standards (e.g., reel grinding, bedknife adjustments).
- Supervise, train, mentor, and schedule equipment technicians and shop staff, fostering a culture of safety, efficiency, and continuous improvement.
- Maintain accurate records of service, repairs, parts usage, and equipment history using maintenance software/systems.
- Ensure shop cleanliness, organization, safety compliance (OSHA, TPC policies), and proper tool/equipment storage; conduct regular safety inspections and training.
- Collaborate closely with the Director of Equipment Operations on fleet budgeting, capital equipment recommendations, vendor relationships, warranty claims, and strategic initiatives (e.g., technology integration, autonomous equipment evaluation).
- Support major events by preparing equipment for tournament conditions, coordinating special setups, and ensuring rapid response to any mechanical issues.
- Train golf course maintenance staff on safe equipment operation, basic care, and reporting of issues.
- Stay current with industry advancements, attend relevant training/seminars, and apply best practices to maintain TPC Sawgrass's elite standards.
- Special projects as assigned
Qualifications & Requirements
- Minimum 5 years of experience in golf course turf equipment management, maintenance, or a related heavy equipment/mechanical role; prior experience at a high-end club, resort, or TPC facility preferred.
- Strong mechanical aptitude with proven expertise in turf equipment (e.g., Toro, John Deere, Jacobsen mowers; sprayers; utility vehicles).
- Supervisory/leadership experience, with excellent team building and communication skills.
- Knowledge of preventive maintenance best practices, hydraulic/electrical systems, welding/fabrication, and reel mower grinding/setup.
- Ability to work flexible hours, including early mornings, weekends, holidays, and extended shifts during peak periods or events.
- Self-motivated, detail-oriented, safety-focused, and able to thrive in a high-pressure, high-visibility environment.
- Relevant certifications are preferred (e.g., GCSAA Equipment Manager certification, manufacturer training, or ASE equivalents).
- You must pass background checks and meet TPC Network/PGA TOUR employment standards.
Preferred Skills
- Experience supporting major PGA TOUR events or championship-level course conditioning.
- Familiarity with modern turf tech (e.g., GPS guidance, precision irrigation/chemical application equipment).
Office:
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Field:
While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 75 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Travel
- Travel is not expected for this position.
Work Schedule Expectations
- This position requires shifts as necessary based on business levels.
Supervisory Responsibility
- This could manager employees within the department