What are the responsibilities and job description for the Automotive Service Advisor position at Toyota/Subaru?
Automotive Advisor – Second Shift
We are seeking a knowledgeable and experienced Automotive Advisor to join our dynamic team on the second shift. This role offers an excellent opportunity for a seasoned professional to contribute their expertise in a fast-paced, customer-focused environment. If you have a passion for automotive service and enjoy providing exceptional customer support, we invite you to apply and become part of our growing organization.
Key Responsibilities:
- Greet customers promptly and professionally, establishing a positive rapport
- Listen to customer concerns
- Provide clear explanations of repair and maintenance options
- Prepare and review repair estimates with customers
- Coordinate with technicians to ensure timely and quality service delivery
- Maintain detailed and accurate service records
- Follow up with customers to ensure satisfaction and foster ongoing relationships
- Stay informed about the latest automotive technologies and service procedures
Join our team and enjoy a collaborative work environment that values growth, professionalism, and customer satisfaction. We offer competitive compensation, ongoing training, and opportunities for career advancement in the automotive industry.
Requirements:
Skills and Qualifications:
- Proven experience as an Automotive Advisor or Service Writer
- Strong knowledge of automotive systems, repairs, and maintenance procedures
- Excellent communication and interpersonal skills
- Ability to explain technical information clearly to customers
- Strong organizational skills and attention to detail
- Ability to work efficiently in a team environment
- Flexibility to work the second shift hours of 2 PM to 9 PM, including Saturdays
- Valid driver’s license and clean driving record