What are the responsibilities and job description for the Spanish Speaking Service Advisor position at Toyota of Stamford?
Automotive Service Advisor
About us
Toyota of Stamford is a well-established dealership, having been in business since 1969. We are the most successful Toyota dealership in the Stamford area and serve customers from New England, Westchester, and surrounding counties. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community.
- Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
- Consult with customer on applicable service specials.
- Gather and decode customer information to effectively and accurately relay concerns to technicians.
- Document services declined and advise customer of current and future needs to their vehicle.
- Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
- Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
- Build strong relationships with the customers.
Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 10 hour shift
Experience:
- service advisor: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $80,000 - $120,000