What are the responsibilities and job description for the Service Advisor position at Toyota of Murfreesboro?
Here at Toyota of Murfreesboro, we are looking for experienced and highly motivated individuals to join our team. Every person is critical to our success and we are looking to add individuals to assist us as we continue to experience growth in our fast paced service lane. If you're looking for a place to make a career, join us today!
Responsibilities
Oversee flow of Service Lane. Ensure that customers are greeted promptly and courteously
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers
Uphold constant communication with customers about the status of their vehicle
Sales and customer service skills
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Benefits
Medical, Dental & Vision Insurance
401k
Life Insurance
Paid Vacation
Paid Holidays
Employee Discounts on products & services
Responsibilities
Oversee flow of Service Lane. Ensure that customers are greeted promptly and courteously
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers
Uphold constant communication with customers about the status of their vehicle
- Follow all processes and maintain expectations/goals
- Previous Service Advisor experience
Sales and customer service skills
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Benefits
Medical, Dental & Vision Insurance
401k
Life Insurance
Paid Vacation
Paid Holidays
Employee Discounts on products & services