What are the responsibilities and job description for the Part Time File Clerk / Cashier position at Toyota Of Cleveland?
Purpose
JOB DESCRIPTION
The file clerk is responsible for filing all accounting documents in their proper location. Filing helps with the work flow in the office. As the part time cashier, the cashier receives cash from customers and employees in payment for goods and services and records the amount received in an accurate manner. He/she is sometimes the customer’s last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. The cashier provides assistance to the accounting office as directed on an individual task basis.
(Must be able/willing to work on Saturdays)
Duties And Responsibilities
File Clerk:
JOB DESCRIPTION
The file clerk is responsible for filing all accounting documents in their proper location. Filing helps with the work flow in the office. As the part time cashier, the cashier receives cash from customers and employees in payment for goods and services and records the amount received in an accurate manner. He/she is sometimes the customer’s last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. The cashier provides assistance to the accounting office as directed on an individual task basis.
(Must be able/willing to work on Saturdays)
Duties And Responsibilities
File Clerk:
- Filing and organizing
- Scanning repair orders
- Automotive Dealership Accounting knowledge a plus, as can assist in the Office
- Calculate the customer’s bill using the dealership’s computer system.
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
- Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.
- Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.
- Refer customers who have additional questions (e.g. questions about their repair order) to the service advisor or other appropriate individual.
- Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
- Maintain service files timely.
- Perform other duties as assigned by management.
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
- Ability to read and comprehend instructions and information.
- Basic skills with computer and other office machines (copier, credit card machine, telephone, adding machine) necessary to perform the cashiering/clerical duties.
- Professional personal appearance.
- Ability to work well with customers and present a friendly, helpful attitude at all times.
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
- Self-motivated; able to effectively prioritize tasks and organize schedule
- Good interpersonal and oral communication skills.
- High School Diploma
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license