What are the responsibilities and job description for the Front Desk Receptionist-Greeter Auto Dealership Bilingual a PLUS position at Toyota of Allentown?
Job Overview
Join our dynamic automotive dealership team as a Front Desk Receptionist-Greeter, where you will be the friendly face that welcomes every visitor and sets the tone for an exceptional customer experience. This energetic role involves managing front desk operations, handling multi-line phone systems with professionalism, and providing outstanding customer support. Your organizational skills and positive attitude will ensure smooth daily operations and leave a lasting impression on our guests. If you thrive in a fast-paced environment, enjoy multitasking, and possess excellent communication skills, this is the perfect opportunity to showcase your talents and grow within a vibrant team. Responsibilities
- Greet all visitors warmly, creating a welcoming atmosphere that reflects our dealership’s commitment to customer satisfaction
- Manage multi-line phone systems efficiently, directing calls accurately and courteously to appropriate departments or personnel
- Handle front desk duties including data entry, and maintaining visitor logs with precision and attention to detail
- Assist with office tasks such as calendar management, appointment scheduling, and similar tools
- Provide exceptional customer service support by answering inquiries, providing information about services, and ensuring visitors feel valued
- Maintain a professional appearance of the reception area, ensuring it is clean, organized, and inviting at all times
- Support administrative functions like proofreading documents, managing office supplies, and supporting team members with clerical tasks as needed
Qualifications
- Previous office or clerical experience preferred, especially in customer service or administrative roles within an automotive dealership or similar environment
- Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry software
- Excellent phone etiquette with experience managing multi-line phone systems in a professional setting
- Bilingual abilities are highly desirable to effectively communicate with diverse clientele
- Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Familiarity with Teams or Scheduling software is a plus
- Personal assistant or office management experience can be advantageous for supporting team operations
Join us in delivering top-tier customer experiences while enjoying a supportive work environment that values your skills and dedication. We are committed to fostering growth and providing opportunities for professional development in a lively automotive setting.
Toyota of Allentown is an equeal opportunity Employer
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $16