What are the responsibilities and job description for the Dock & Door Tech - Dalton, GA position at Toyota Industries?
General Purpose of the Position
Repair, recondition, service and assemble equipment for the company and its customers. Perform all work as quickly, efficiently, accurately and completely as possible to ensure customer satisfaction and company profitability.
Essential Duties & Responsibilities
- Service/Repair Work
- Repair, service, recondition, and assemble equipment as assigned by the Service Manager or Shop Manager.
- Diagnose problems and determine what repairs are needed.
- Adhere to all safety rules, procedures, and practices of the company.
- Suggest any additional repairs needed to the Service Manager/Shop Manager and/or the customer.
- Perform equipment inspections.
- Responsible for acquiring and maintaining an adequate and complete set of hand tools necessary to perform the essential duties and responsibilities of the position.
- Utilize all available resources to provide the highest level of customer service possible.
- Training/Upkeep
- Maintain and care for all shop tools and equipment.
- Keep a neat and orderly work area or service vehicle.
- Maintain and care for personal tools, tool chest, and equipment.
- Continuously review all product service bulletins, updates, and information relating to the repair and servicing of equipment.
- Maintain knowledge of changes in equipment, technology, and models.
- Reporting/Record Keeping
- Prepare parts requisitions for service/repair work being performed.
- Prepare reports and labor details required for assignments and turn them in to the Service Manager.
- Account for all time worked, materials used, and work orders to which the time and materials are related.
Skills and Abilities Required
- All Verbal and Written Communication must be done in the English Language.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technician procedures, or government regulations.