What are the responsibilities and job description for the Front Desk Receptionist position at Towson Pediatrics in Towson?
Overview
We are seeking a friendly and professional Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is crucial in creating a welcoming environment and ensuring smooth operations at the front desk. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to manage multiple tasks efficiently.
Responsibilities
- Greet and welcome visitors in a warm and professional manner.
- Answer phone calls promptly, demonstrating excellent phone etiquette.
- Schedule appointments and manage the calendar effectively.
- Maintain organized records of client information and appointments.
- Perform clerical duties such as filing, data entry, and managing correspondence.
- Utilize Google Suite and other office software to assist with daily tasks.
- Handle inquiries from clients and provide accurate information regarding services offered.
- Ensure the front desk area is tidy and presentable at all times.
Skills
- Strong phone etiquette with the ability to communicate clearly and effectively.
- Previous experience as a dental receptionist or in a similar role is preferred but not required.
- Exceptional organizational skills to manage multiple tasks simultaneously.
- Proficient in clerical duties including typing, filing, and data management.
- Familiarity with Google Suite and general office software for efficient task completion.
- High level of computer literacy to navigate various systems confidently.
- Excellent customer service skills with a friendly demeanor to enhance client interactions.
Join our team as a Front Desk Receptionist where you will play an integral role in providing exceptional service while contributing to a positive work environment!
Job Types: Full-time, Contract
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Towson, MD 21204 (Required)
Ability to Relocate:
- Towson, MD 21204: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $20