What are the responsibilities and job description for the Medical Receptionist / Front Desk position at Chesapeake Health Care?
Medical Receptionist/Front Desk Representative
Medical Receptionist / Front Desk
Chesapeake ENT, a division of Chesapeake Specialty Care, is seeking a Medical Receptionist/Front Desk Specialist to join our team.
This role requires regular travel between up to four office locations: Owings Mills, Rosedale, Columbia, and Westminster. Candidates must be flexible and able to work at different offices based on business needs.
Schedule
Medical Receptionist / Front Desk
Chesapeake ENT, a division of Chesapeake Specialty Care, is seeking a Medical Receptionist/Front Desk Specialist to join our team.
This role requires regular travel between up to four office locations: Owings Mills, Rosedale, Columbia, and Westminster. Candidates must be flexible and able to work at different offices based on business needs.
Schedule
- Monday through Friday only (no weekends)
- 8-hour shifts scheduled between the hours of 7:00 AM – 6:00 PM
- 30-minute unpaid lunch break
- Welcome, register, check in, and check out patients
- Schedule patient appointments efficiently across multiple locations
- Collect copays and patient balances
- Assist patients with insurance, billing questions, and documentation
- Ensure all patient paperwork is complete and accurate
- Scan and process referrals and medical records
- Assist with chart preparation and filing
- Maintain reception area in a neat and professional condition
- Provide coverage and support at multiple offices as assigned
- Other duties as assigned
- Minimum 1 year of medical front desk or receptionist experience preferred
- Strong organizational skills and attention to detail
- Proficiency in basic office tasks such as typing, filing, and scanning
- Excellent communication and interpersonal skills
- Professional demeanor with the ability to assist patients who may be ill, elderly, or distressed
- Flexibility and willingness to travel to different office locations regularly
- High school diploma or equivalent required
- Graduate of a certified medical office training program preferred
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift up to 25 pounds as needed
- Medical insurance
- Dental insurance
- Vision insurance option
- Short-term disability
- Life insurance
- Paid time off
- 401(k) retirement plan
