Front Desk Agent

Elevate your career in a professional fun hotel environment. We are seeking a Front Desk Agent for our 2 PM – 10 PM and Part-Time 6:am-2pm shifts to serve as the primary point of contact for our guests. This role is ideal for a composed, service-oriented individual. Part time and Full time available.

The Opportunity: In this role, you are more than a recept; you are the face of the resort. You will oversee the peak check-in period, ensuring every guest transition is handled with precision and professionalism. We provide comprehensive training for candidates who possess strong interpersonal skills and a commitment to high-tier service.

Key Responsibilities

• Guest Relations: Facilitate a seamless arrival and departure experience while serving as an expert on resort amenities and local interests.
• Operational Oversight: Manage multi-line communications and utilize hotel management software to maintain accurate reservations and billing.
• Problem Resolution: Address guest inquiries and concerns with a proactive, solution-based approach.
• Financial Accuracy: Assist with daily reconciliation and reporting to ensure the front office maintains peak operational standards.

Qualifications

• Professionalism: A calm demeanor and the ability to multitask effectively in a high-volume setting.
• Communication: Exceptional verbal and written skills; bilingual proficiency is highly regarded.
• Reliability: Open availability for the afternoon/evening shift and a dedicated work ethic.
• Ambition: A desire to learn the business side of hospitality, including night audit procedures and resort operations.

Join Our Team

We offer a structured, supportive environment where your contributions are valued and professional growth is encouraged. If you are a motivated professional dedicated to excellence in guest service, we invite you to apply.

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $16