What are the responsibilities and job description for the Hotel Breakfast Attendant (Weekend) position at TownePlace Suites by Marriott East Lansing?
The TownePlace Suites East Lansing is seeking a reliable, outgoing, and self-motivated individual to join our team as a part-time weekend Breakfast Attendant! This position offers hours from 7am-1pm on Saturdays and Sundays. Some holidays required.
Major Function
Responsible for ensuring prompt, courteous service to the breakfast guest as well as attend to the general upkeep of the eating area and breakfast buffet
Essential Function
Provide the highest level of service to the guest at all times
Maintain the highest possible standard of cleanliness and sanitation in restaurant and buffet area
Awareness of cross contamination and how to avoid it - follow proper hand washing techniques as often
as possible
Greet the guest
Check Buffet throughout shift and replace items as needed
Maintain cleanliness of dining area
Complete any closing side work and set up for the next shift
Order, maintain supply inventory and stock items
Repeated bending, stooping and lifting/moving weights up to 30 lbs. as well as prolonged
standing/walking
All other duties as assigned by a supervisor, of which you are capable
Customer Service Standards
Acknowledge a guest immediately with a smile and a friendly greeting using 10 foot rule
Handle guest requests immediately; Take initiative to offer assistance or answer questions throughout the
hotel
Stop personal/business conversations among Associates in order to assist guests
Demonstrate self-confidence, energy and enthusiasm
Offer improvement ideas and acknowledge good performance of others
Practice safety standards at all times
Comply with all rules and regulations of the company and those as outlined within the Associate Handbook
Wear proper uniform and name tag at all times in accordance with the Standards of Appearance
Provide a professional image for our guests by keeping a proper attitude toward co-workers, promoting
teamwork, and helping to maintain cleanliness and orderliness in all areas of the hotel
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $15