What are the responsibilities and job description for the Customer Service Administrator position at Towne Properties?
Description
Love Where You Work!
At Towne Properties, we don’t just build communities—we build careers. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer more than just a job—we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless.
Position: Customer Service Administrator
Location: West Cincinnati Association District Office - Cincinnati, OH
Pay Rate: $19/hour
Schedule: Monday – Friday, 8:30am to 5pm
What You’ll Do as a Customer Service Administrator:
- Serve as the primary point of contact for residents and homeowners in your portfolio.
- Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
- Address customer service inquiries and provide feedback to Association Managers.
- Prepare newsletters, community mailings, and other clerical tasks.
- Communicate with Board members regarding project updates and tasks.
What We’re Looking For:
- 6 months of experience in customer service or administrative roles.
- Strong written and verbal communication skills.
- Proficiency in MS Office products.
- Experience drafting reports and business correspondence.
- The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
- Willingness to undergo a drug and background check if offered the position.
Why Join Towne Properties?
- Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
- Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
- Professional Growth: Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career!
- Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.
Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
- 6 months of experience in customer service or administrative roles
- Proficiency in MS Office products (Outlook, Word, Excel)
Salary : $19