What are the responsibilities and job description for the Desktop Support Specialist position at Town of Natick?
Town of Natick
Technology Department
Desktop Support Specialist
The Technology Department of the Town of Natick is seeking a detail-oriented professional to serve as a full-time Desktop Support Specialist. The ideal candidate will have experience supporting Windows, Chromebooks, macOS, iOS, and a variety of other mobile devices in a fast-paced environment.
Requirements
This position is Grade 3 of the Town’s Classification Pay Plan with hiring range is $60,000 - $75,000 annually, commensurate with qualifications and experience. This is a full-time, exempt position. The Town of Natick offers an excellent benefits package.
The position will remain open until filled.
To Apply
Interested candidates should submit one combined pdf document that includes a cover letter and resume with a file name (last name, job title applying, Natick) to hr@natickma.org or to the Director of Human Resources, Town of Natick, 13 East Central Street, Natick, MA 01760.
EOE
Technology Department
Desktop Support Specialist
The Technology Department of the Town of Natick is seeking a detail-oriented professional to serve as a full-time Desktop Support Specialist. The ideal candidate will have experience supporting Windows, Chromebooks, macOS, iOS, and a variety of other mobile devices in a fast-paced environment.
Requirements
- Associate degree or equivalent in Information Systems or a related field.
- Minimum of three (3) years of related experience maintaining and troubleshooting hardware and software issues in a multi-platform environment preferred.
- Hands-on experience with:
- Windows operating systems
- Chrome devices
- macOS
- Apple iOS
- Working knowledge of LAN, WAN, and TCP/IP networking concepts.
- Experience with video and computer projection systems is a plus.
- Ability to manage multiple priorities while delivering high-quality customer support to data and voice network users.
- Experience in a municipal environment, particularly supporting Public Safety or Public Schools, is highly desirable.
- Strong teamwork and communication skills are essential.
This position is Grade 3 of the Town’s Classification Pay Plan with hiring range is $60,000 - $75,000 annually, commensurate with qualifications and experience. This is a full-time, exempt position. The Town of Natick offers an excellent benefits package.
The position will remain open until filled.
To Apply
Interested candidates should submit one combined pdf document that includes a cover letter and resume with a file name (last name, job title applying, Natick) to hr@natickma.org or to the Director of Human Resources, Town of Natick, 13 East Central Street, Natick, MA 01760.
EOE
Salary : $60,000 - $75,000