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FBO Customer Service Representative

Town of Nantucket
Nantucket, MA Full Time
POSTED ON 7/22/2026
AVAILABLE BEFORE 8/20/2026
NANTUCKET MEMORIAL AIRPORT

FBO CUSTOMER SERVICE

Nantucket Memorial Airport is seeking a highly motivated and customer-focused individual to join our Fixed Base Operator team. The Customer Service Representative will provide front-line support to general aviation pilots, passengers, and crew. Responsibilities include processing aircraft fuel and service requests, coordinating catering orders, assisting with administrative tasks such as answering phones, and supporting parking operations for airport patrons.

Qualifications

  • Minimum High School Graduate with 1 years relevant work experience.
  • Strong organizational, written and oral communication skills.
  • Proficient computer literacy.

Position Details

  • Hourly rate $32.29 (new hires) - $42.03 (employees hired prior to July 1, 2014)
  • Position Type: Full-Time, LIUNA Union
  • Schedule: 40 hours per week

Benefits Offered

  • Retirement pension through Barnstable County Retirement.
  • 90% employer-sponsored health insurance plan options.
  • Diverse selection of supplemental insurance policies.

Application Deadline: August 3, 2026

Email lscott@nantucketairport.com for the application, job description, and instructions for submission.

The Town of Nantucket is an Equal Opportunity Employer and encourages women, minorities, and veterans to apply.

Salary : $32

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