Assistant Finance Director

The Town of Lady Lake is an equal opportunity employer and does not discriminate because of race, religion, color, national origin, age, sex, sexual orientation, gender, disability, genetic information, marital status or any other characteristic protected by law. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation in the application process. You can request one by calling 352-751-1505. The Town is a drug-free workplace in accordance with Florida Statutes 440.101 and 440.102. Applicants and employees may be required to submit to drug testing at any time. Additionally, drug and alcohol testing of employees holding a CDL is conducted according to federal law and regulation.

Description

The purpose of this position is to perform work directly related to the management and general business operations of the Town utility department including billing, collections, and customer service. Primary duty requires exercise of discretion and independent judgment with respect to matters of significance. This is a supervisory position involving independent judgment and ingenuity within the utility billing division. The position supervises the duties of the utility billing division staff and members of the Utilities Department. Duties include analyzing and monitoring customer usage and billing procedures, collecting revenue, and supervising employees engaged in related activities. Works under the general supervision of the Finance Director.

Essential Duties And Responsibilities

• Plans and supervises the work of employees engaged in maintaining customer accounts, ensures proper preparation of utility bills, surcharge billing, and issuance of credit.
• Reconciles the Utilities Fund to the general ledger on a regular basis. Oversees accounts receivables and collection efforts to include regularly monitoring aging reports and turning off accounts as appropriate. Coordinates collecting efforts with collection agency after all internal efforts to collect have been exhausted.
• Approves utility billing adjustments in accordance with Town policies.
• Manages assigned operations to achieve goals within available resources; plans and organizes workloads; reviews progress and makes changes as needed.
• Investigates and responds to citizen requests for service, complaints, and requests for information; coordinates work order issues and meter reading function with Public Works operating divisions, as needed.
• Gathers and organizes information on problems or procedures including present operating procedures.
• Analyzes utility billing data, develops information and considers available solutions or alternate methods of proceeding with the data collected.
• Conducts operational effectiveness reviews to ensure functional systems are applied and operating as designed.
• Provide the Finance Department with monthly billing and revenue financial reports; prepare daily cash deposits; issue deposit refund checks; process monthly County tax report; process ACH payments; maintain records and ensure that monthly utility bills are sent out in a timely manner; maintain record accounts turned over for collection.
• Prepare zero consumption reports for maintenance per billing cycle.
• Perform other duties as assigned by the Finance Director.
• Minimize delinquent accounts through effective follow up and collection procedures; provide courteous and efficient customer service.
• Prepares various worksheets, schedules, and analysis of financial records in assisting the external auditors in the audit of the Town’s records.
• Assists with the preparation of the annual solid waste and Villages Fire District non-advalorem assessments for inclusion on the property tax bills.
  
  

[These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as required.]

Minimum Qualifications

• Knowledge of Town’s service area.
• Knowledge of computers, programs, and data processing.
• Knowledge of principles, methods, and practices of accounting.
• Ability to learn and follow Town codes and policies and to follow department procedures.
• Ability to perform the job duties of the utility billing personnel to assure the office is run effectively and efficiently.
• Ability to work well with the public and be able to make decisions for the division to run smoothly.
• Ability to recognize errors and with attention to detail.
• Ability to receive and understand written and verbal instructions, taking clear and accurate messages.
• Ability to establish and maintain effective and amiable relationships with leadership, supervisors, residents, customers, employees, other departments, and agencies.
• Knowledge of the principles and practices of billing and accounts receivable.
• Operates all types of office equipment as required.
  
  

Education and Experience

• High School Diploma or General Education Degree (GED) required.
• Requires graduation from an accredited four (4) year college or university preferably a bachelor’s degree in business administration, Accounting, Customer Service, or a related field.
• Minimum of three to five years’ experience in administrative duties at a high-level organization, preferably in a government or utility environment.
• Preference given to those with Utility billing or Central Square financial software experience.
  
  

[A comparable amount of training, education or experience may be substituted for the above minimum qualifications.]

Licenses, Certifications Or Registration

• Must possess a valid FL Driver’s License
• Must be willing to obtain CGFO or CPA certification within three years.
  
  

The Town provides 100% paid employee health insurance, dental insurance, long-term disability, life, and accidental death insurance. The Town also provides 50% paid dependent health insurance, a 401a retirement plan that is fully vested after three years, paid time off , and paid holidays. Employees have the option of purchasing additional life insurance, short-term disability insurance, accident insurance, critical illness insurance, and vision insurance at reduced rates. All benefits described are only available to full time employees.