Collector's Assistant

Collector\'s Assistant Union: UPSEU Clerical - Full Time 37.5 per week

Hourly Range - Grade C: \$25.5353 - \$33.4952 General Description:

Professional work involving tax collections, answering inquiries,

performing diversified receiving, recording, balancing and reconciling

of receipts in accordance with Massachusetts General Laws, federal law,

town rules and regulations. Performs all other related or similar duties

as required. Primary Essential Functions: The essential functions or

duties listed below are intended only as illustration of the various

types of work that may be performed. The omission of specific statements

of duties does not exclude them from the position if work is similar,

related, or a logical assignment to, or extension of, the position.

Assist in the water/sewer billing, while working closely with DPW and

printing vendors to make sure bills are created and mailed in a timely

manner. Responsible for the water/sewer collections, including the

posting of daily receipts while balancing to the cash sheet, maintaining

billing data received from the DPW and preparing breakdown for each

water/sewer district. Responsible for sending delinquent letters and

coordinating the water shut-off program, while working closely with DPW

to schedule shutting the water off/on. Process the Municipal Lien

Certificates in a timely manner. Balance cash and receipts for

Miscellaneous Receipts and turnovers/deposits from other departments.

Work with the department head to monitor budget; prepare weekly bills,

utilize spreadsheets to record and summarize departmental expenses and

prepare monthly reports and year end reports. Maintain office supply

inventory. Process and sort incoming department mail/payments Back up to

fellow staff in the Collector/Treasurers office which can include but

not limited to; the posting of various payments, online payments,

lockbox and other similar office tasks. Respond to various inquiries

regarding water/sewer and tax information. Researching records to obtain

requested information for other departments, banks, attorneys, real

estate agents and residents. Provide counter, phone coverage and

assistance to the Collector/Treasure as needed. Education and

Experience: Associate?s Degree or equivalent from a two-year college or

technical school; and two years related experience and/or training.

Candidates with any equivalent combination of education and experience

demonstrating ability to perform above duties will be considered. In

addition to education and experience, this position requires excellent

customer service, interpersonal and communication skills, proficiency in

Microsoft Office products, an ability to organize and prioritize

workload, multi task, and the ability to work effectively in a busy

organizational environment. Demonstrated proficiency in the use of

computers and office software applications, including spreadsheet

applications and Google suite. Experience with MUNIS Software System and

knowledge of Massachusetts General Laws preferred. Please apply via

online at www.eastlongmeadowma.gov or submit your application and resume

to: Human Resources Department, 60 Center Square, East Longmeadow MA

01028. A complete position description may be obtained by contacting the

Human Resources Department.