Sr. Office Assistant - Castle Rock Water

This posting is set to close Tuesday, May 6th, 2025 EOB.

Anticipated Hiring Range: $24.89/HR - $29.24/HR, DOQ/E

The Town of Castle Rock’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork, cooperation, and quality communication.  We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply. 

Working for the Town of Castle Rock includes: 

• The opportunity to make a difference in our community 
• Career Advancement Programs
• Employee well-being program
• Competitive total compensation with an excellent benefits package
• Free membership to the MAC or Recreation Center
• Public Service Student Loan Forgiveness eligible employer

About Castle Rock Water: 

You can’t live without water, and Castle Rock Water can’t function without great employees. We’re on the lookout for talented individuals who are seeking a place to be valued and make a difference.
 
Castle Rock Water provides drinking water, sanitary sewer, and storm drainage systems for the Town of Castle Rock’s more than 80,000 residents and businesses. The Town is one of the fastest-growing and most sought-after communities in Colorado and it’s consistently ranked among the best and safest places to live in the State.
 
Castle Rock Water is a national leader in the water industry, recently expanding its infrastructure to accommodate reuse water, implementing progressive conservation measures and implementing legacy stormwater projects. Whether managing water treatment at the award-winning plant, maintaining the $730 million in infrastructure, or ensuring and protecting long-term water, Castle Rock Water has many opportunities available to learn and grow with the organization.

Essential Duties & Responsibilities:

• May act as lead office assistant, providing direction to other clerical staff.
• Maintains knowledge of work area accountabilities and provides information in response to customer inquiries via phone or in person.  Refers highly technical matters to appropriate staff member.
• Prepares and enters documents and data to ensure accuracy utilizing a variety of software applications, systems and databases.
• Provides external and internal customer service, which may include Boards, Commissions, internal departments/divisions and the public.
• Retrieve and distribute incoming and outgoing office mail.  Prepares scanned documents or faxes for distribution in matters relating to work area. Makes copies and assembles materials into booklets or packets.
• Monitors and maintains office supplies, stationary, and equipment to ensure efficiency of work area. 
• Creates and maintains files systems for both paper and electronic documents. Updates files and filing systems as needed.
• Drafts and prepares office correspondence as needed for both internal and external communications.  Schedules and attends meetings, ensures agenda and minutes are created and prepared for distribution.
• May coordinate department/division website updates, which includes uploads and inputs of updated documents and pertinent data.
• Performs department related project work. 
• Performs other duties as assigned or as required.

Minimum Qualifications:

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:  High School Diploma or GED equivalent; supplemented by college level course work or vocational training

Experience: Two (2) years progressively responsible administrative support or customer service experience; or any equivalent combination of education, training, and experience

Knowledge, Skills, and Abilities:

• Knowledge of assigned area work products and accountabilities.
• General knowledge of Microsoft Office products, including Word, Excel, PowerPoint and Outlook. Knowledge of various software applications used for filing and routing of electronic documents.
• Knowledge of standard office procedures and practices.
• Skill in operating a variety of office equipment in processing information to prescribed formats, i.e., copy machines, facsimile machines, and scanners.
• Skill in keyboard/data entry and spreadsheet, word processing functions.
• Ability to communicate information in a clear and concise manner via face-to-face, over the telephone, e-mail, and written correspondence.
• Ability to understand simple oral and written instructions.
• Knowledge of file and record maintenance principles and practices, both hard copy and electronic documents.
• Ability to sort and file alphabetically and numerically.
• Ability to establish and maintain effective working relationships. 

Physical Demands:

• Sedentary work for long periods of time
• Occasional physical work lifting no more than 10 pounds 
• Occasional lifting, carrying, walking and standing
• Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
• Frequent hand/eye coordination to operate personal computer and office equipment
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and citizens

Work Environment: 

• Works primarily in a clean, comfortable environment

Equipment Used:

• Uses standard office equipment including a personal computer system
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

Salary : $25 - $29