What are the responsibilities and job description for the People Services Coordinator II (Bilingual) position at Town and Country Resort?
Overview
Are you passionate about people? Love being the behind-the-scenes hero who keeps things running smoothly? Join our People Services team and help us create an exceptional employee experience for the team members who make unforgettable guest moments possible. Bilingual Required. Pay Rate $23.00
This is a great opportunity for an early-career HR professional who wants hands-on experience across benefits, safety, employee engagement, and HR operations — all in a fun, hospitality-driven environment. #towncountrysd
Responsibilities
Support Our Team Members
- Assist employees with benefit enrollments and general plan questions (medical, dental, vision, and more)
- Help coordinate open enrollment and retirement plan support (401(k))
- Be a friendly, knowledgeable resource for HR-related questions
Help Keep Our Workplace Safe
- Assist with workers’ compensation claim submissions and injury tracking
- Support required safety documentation and reporting
- Partner with leaders to ensure records are accurate and up to date
Keep Us Audit-Ready
- Monitor employee certifications and required licenses
- Run monthly reports to ensure credentials remain current
- Maintain organized, accurate HR records
Support Employee Engagement
- Assist with recognition programs and team celebrations
- Help maintain employee communications and announcements
- Support new hire welcome efforts and internal updates
Provide Recruiting & Administrative Support
- Assist with background check initiation
- Provide general HR administrative support as needed
Qualifications
Minimum 1 year of hands-on Human Resources experience required (experience in employee relations, onboarding, benefits administration, or HR compliance strongly preferred)
- Bilingual - Ability to read, write, and speak Spanish proficiently.
Detail-oriented and highly organized, with the ability to manage multiple priorities
Experience handling confidential and sensitive employee information
Strong customer service mindset with the ability to support employees and managers professionally
Proficiency in Microsoft Office (Word, Excel, Outlook required)
Ability to work collaboratively in a fast-paced hospitality environment
Bilingual (English/Spanish) skills strongly preferred
Why You’ll Love It Here
- Be part of a culture that values people first
- Gain experience across multiple HR disciplines
- Work in a collaborative, energetic environment
- Grow your HR career in hospitality
If you’re ready to support the team that supports our guests, we’d love to meet you!
Salary : $23