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Director of Environmental Services

TouchPoint Support Services
Grand Rapids, MI Full Time
POSTED ON 8/7/2026
AVAILABLE BEFORE 9/5/2026
TouchPoint

Salary: $90,000 - $100,000

Other Forms of Compensation:

Pay Grade: [[payGrade_obj]]

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

The Director of Environmental Services will oversee the facility cleanliness, sanitation, and environmental safety within a healtchare facility. You will be leading and developing the housekeeping team to ensure all areas, common spaces, and operational zones meet high standards of quality and regulatory compliance.

You will manage daily workflows, assign duties, train staff on cleaning protocols, and uphold service expectations. The Director also handles scheduling, inspections, supply management, and performance coaching to maintain a well‑organized, efficient, and hospitality‑driven housekeeping department.

Key Responsibilities:

  • Responsible for department’s financial data and statistics
  • Monitoring of unit expenditures
  • Develop and recommend department operating budget and ensure the department operates within budget
  • Coordinate housekeeping activities with other departments
  • Actively communicate with administration and other hospital departments
  • Plan, organize, direct, coordinate, and supervise functions and activities of the department
  • Establish and implement policies and procedures for departmental operations

Key Qualifications:

  • Four year college degree and equal related experience required
  • Two to four years plus of housekeeping management experience at a large hospital account required
  • Must have the ability to analyze and interpret financial and other data
  • Excellent interpersonal skills
  • High Customer Service and quality attitude
  • Ability to work under pressure and meet established goals and objectives
  • Public speaking skills

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates At Touchpoint Are Offered Many Fantastic Benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1559739

TouchPoint

Caitlin Pham

[[req_classification]]

Salary : $90,000 - $100,000

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