What are the responsibilities and job description for the Home Care-Team Lead position at Touching Hearts at Home?
Team Lead Caregiver
Are you an experienced Caregiver ready to take your career to the next level? Touching Hearts at Home – North Houston is hiring a Lead Caregiver (On-Call) to ensure seamless client care, support fellow Caregivers, and uphold our high service standards.
This is an action-oriented administrative position where you’ll provide hands-on care, mentor team members, and contribute to operational improvements.
What You’ll Do:
On-Call Shift Coverage – Fill in for call-offs, emergencies, and new client intakes
First-Shift Introductions – Orient and coach new Caregivers in-home on shift
Quality Audits – Conduct client & Caregiver check-ins to maintain top-tier care
Supply Delivery – Ensure clients & Caregivers have what they need
Training & Mentorship – Guide, support, and lead by example with a can-do attitude
Operational Input – Assist in improving services, training, and policies
What We’re Looking For:
- Must live in our service area (NW Houston): Spring, Willowbrook, Champions, Cypress.
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Experienced Caregiver (CNA preferred) with strong leadership skills
Positive, solution-focused, and team-oriented mindset Available around the clock 24/7, 5 days a week with the ability to work flexible long days and hours, including last-minute
Strong communication, GRIT & problem-solving skills
Reliable transportation, Driver's License & ability to pass a background check and drug screening.
Why Join Us?
Competitive Pay, Guaranteed Hours Bonus & Benefits
Ongoing Training & Career Growth
Supportive Administrative Team
Mileage Allowance
We want to hear from you if you’re a compassionate leader who thrives in a dynamic environment!
