What are the responsibilities and job description for the Lead Scheduler position at Touching Hearts at Home Gainesville, FL - Employer of Choice in Home Health Care?
Lead Scheduler
Full-Time | Salary commensurate with experience | 30, 60 & 90-Day Reviews
$20 per hour (commensurate with experience)
Touching Hearts at Home is seeking a highly organized and motivated Lead Scheduler / Office Manager to join our dedicated team in our Gainesville, Fla. HQ. This role is essential in ensuring seamless operations, exceptional client care, and the support of our amazing CarePartners.
What You’ll Do:
- Answer phones, texts and emails professionally, logging all inquiries in healthcare software
- Schedule new and existing CarePartners
- Maintain meticulous scheduling records and employee notes
- Ensure clients and CarePartners are properly matched and supported
- Monitor shifts, confirm schedules, and track clock-ins
- Create, review, and manage care notes
- Assist with office administration, clerical tasks, and special projects/events
- Rotate on-call phone coverage (nights/weekends/holidays —compensated)
What We’re Looking For:
- High school diploma or GED (required)
- Successful completion of State of Florida Level II background check
- Proficiency in Microsoft Word & Excel (healthcare software experience a plus)
- Strong communication, organization, and time-management skills
- Detail-oriented, proactive, and team-focused
- Passion for serving seniors, adults, and individuals with disabilities
Why Join Us?
- Be part of an exceptional, mission-driven team
- Make a meaningful impact in the lives of clients and CarePartners
- Grow in a fast-paced, supportive, and professional environment
Qualifications
- Proven experience in schedule management or a related field (mandatory).
- Strong supervisory skills with a track record of managing teams (mandatory).
- Excellent communication and organizational skills (mandatory).
- Familiarity with office management practices (preferred).
- Experience with QuickBooks or similar software (preferred).
- Knowledge of human resources processes is a plus (preferred).
- Ability to work collaboratively in a team-oriented environment (preferred).
- APPLY TODAY!
If you are passionate about making a difference in the lives of others and have the skills to lead our scheduling efforts, we invite you to apply today and become part of our award-winning!
https://info.flclearinghouse.com/
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25