Business Development Manager

 Job Title: Business Development Manager - MRO
 FLSA Classification: Exempt  Reports to: VP, South Sales Region
 Department: SE Sales
 Reports to: VP of Sales                                                                                                                                                                                                                                                                                                           Location: Remote (FL/GA -Must reside near a major airport in the Southeast US)
 Date: 04.22.2026

Come join the TOTO USA Family!

The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation.

TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation. 

Perks of the job,

• Excellent benefit package which includes medical, dental, vision, and life insurance. 


• Paid vacation, Paid Holiday & 401K Company match after (1) one year that vests immediately upon participation


• Collaborative, dynamic work environment within a fast-paced awesome company

Job Description

Position Summary: TOTO is seeking a dynamic, results-driven Business Development Manager – MRO to accelerate market penetration and drive exceptional sales performance across the Southeast U.S. territory. In this high-impact role, you will champion TOTO’s innovative EcoPower® hands-free solutions and IoT-enabled Smart Restroom Management System. You will be responsible for the full sales cycle, focusing on relationship-building with facility decision-makers and plumbing engineers to drive adoption of TOTO’s sustainable, hygienic, and technologically advanced products.

Essential Functions:

• Territory & Sales Management: Execute strategic sales plans to increase market share and exceed revenue targets. Manage the full sales cycle, including lead generation, pipeline development, product specification, and closing through distributor partners.


• Customer Engagement: Build and maintain high-level relationships with MRO professionals, facility owners/managers, and plumbing engineers. Deliver impactful product demonstrations, presentations, and training.


• Product Expertise: Position TOTO’s EcoPower® and IoT-enabled product lines as best-in-class solutions for water conservation, hygiene, and efficiency.


• Market Intelligence: Monitor competitive trends, pricing strategies, and market activity; maintain expert knowledge of TOTO product lines and policies.


• CRM & Reporting: Utilize Salesforce CRM for accurate forecasting, pipeline tracking, and reporting.

Supervisory Responsibilities:

• None. (Individual contributor role).

Required Skills/Abilities:

• Strong sales, negotiation, and closing expertise.


• Exceptional communication and presentation skills.


• Relationship-driven with the ability to influence diverse stakeholders.


• Self-motivated, results-oriented, and highly organized.


• Strategic problem-solving abilities with a customer-focused mindset.


• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Education and Experience:

• Bachelor’s degree in Sales, Marketing, Business Administration, or related field.


• 5 years of progressive sales experience in the Commercial Plumbing or MRO industries.


• Proven history of exceeding sales quotas (preferred).


• Experience with Salesforce, SAP CRM, or similar CRM platforms (preferred).


• Knowledge of IoT solutions in commercial building management systems (preferred).

Work Environment & Travel:

• Travel: Significant overnight travel required throughout Georgia, Florida, Tennessee, and surrounding areas. Attendance at trade shows, conferences, and company meetings is required.


• Transportation: Participation in a third-party administered vehicle program (tax-advantaged, fixed car allowance mileage reimbursement).

Physical Requirements:

• Must be able to travel extensively via air and car.


• Must be able to conduct site visits in various commercial environments.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Regardless of position or title, all TOTO employees are expected to provide the highest level of customer service and kindness for the organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug-free workplace.