What are the responsibilities and job description for the Bilingual Sales Associate position at Total Wireless?
Bilingual Sales Representative – Total Wireless
Position Summary
We are seeking an energetic, bilingual (English/Spanish) Sales Representative to join our Total Wireless team. The ideal candidate is outgoing, customer-focused, and passionate about helping customers find the best wireless solutions. This role requires excellent communication skills, the ability to build relationships, and a strong drive to meet and exceed sales goals. Candidates must also be comfortable using social media to promote products, special offers, and increase brand awareness.
Key Responsibilities
- Assist customers in selecting wireless phones, accessories, and service plans that best fit their needs.
- Meet or exceed individual and store sales goals.
- Deliver exceptional customer service before, during, and after each sale.
- Explain product features, pricing, promotions, and financing options.
- Activate new lines, process upgrades, and troubleshoot basic device issues.
- Maintain a clean, organized, and professional retail environment.
- Build long-term customer relationships through follow-up and excellent service.
- Stay current on Total Wireless products, promotions, and competitor offerings.
- Promote Total Wireless products and special offers through personal and business social media platforms, including Facebook, Instagram, TikTok, and other digital channels.
- Create engaging social media content that drives traffic to the store and generates new customer leads.
- Participate in community events and local marketing initiatives to increase brand visibility.
Qualifications
- Fluent in English and Spanish (speaking, reading, and writing).
- High school diploma or GED preferred.
- Previous retail sales or wireless sales experience is preferred but not required.
- Strong interpersonal and communication skills.
- Comfortable using smartphones, computers, and point-of-sale systems.
- Self-motivated with a positive attitude and strong work ethic.
- Ability to work evenings, weekends, and holidays as needed.
- Reliable transportation.
Required Skills
- Sales and customer service
- Bilingual communication (English/Spanish)
- Social media marketing and content promotion
- Problem-solving
- Time management
- Teamwork
- Goal-oriented mindset
- Professional appearance and attitude
Requirements
- Must be legally authorized to work in the United States.
- Must be able to stand for extended periods and lift up to 25 pounds.
- Must be active on social media and willing to regularly promote Total Wireless products, promotions, and events through approved social media channels while maintaining a professional online presence.
Pay: $11.00 - $13.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Work Location: In person
Salary : $11 - $13