What are the responsibilities and job description for the Customer Service/Sales Representative position at Total wireless Authorized Retailer?
- About Us.
At Total Wireless, we believe in keeping people connected with affordable, reliable wireless service. As a Sales Representative, you’ll be the face of the brand, helping customers find the right plans, phones, and accessories to fit their needs—all while delivering an excellent customer experience.
- Responsibilities
Greet customers and provide professional, friendly service.
Assess customer needs and recommend appropriate Total Wireless plans, devices, and accessories.
Achieve and exceed monthly sales goals.
Maintain up-to-date knowledge of promotions, products, and competitive offers.
Assist with in-store displays, merchandising, and inventory.
Handle transactions, activations, and account setup accurately.
Build lasting relationships with customers to encourage repeat business.
- Qualifications
Previous retail or sales experience preferred, but not required (we provide training).
Strong communication and interpersonal skills.
Motivated, goal-oriented, and customer-focused.
Ability to work in a fast-paced environment.
Basic computer and point-of-sale system skills.
Bilingual (Spanish/English) a plus.
- Benefits
Competitive hourly wage commission opportunities.
Training and ongoing support.
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid training
Work Location: In person
Salary : $15 - $25