What are the responsibilities and job description for the Program Manager (Team Coordinator) position at Total Living Concept Inc?
Program Manager (Team Coordinator) – Supported Living
Are you passionate about supporting others, making a positive impact, and building strong teams? If so, you may be the person we need to help advance our mission.
We are a nonprofit organization in South King County that provides individualized supported living services to adults with developmental disabilities. We are seeking a dedicated Program Manager to help carry out this mission.
Your Responsibilities:
You will oversee community-based and daily support services for individuals living in their own homes in South King County. Key responsibilities include:
Leadership: Provide direct supervision to up to 20 Direct Support Professionals (DSPs), mentor staff, and conduct performance reviews to support a high-performing team.- Advocacy: Coordinate and document health care services for individuals in accordance with state and agency requirements.
- Support Management: Monitor and maintain each individual’s medical and service benefits to support continued access to essential resources.
- Direct Support: Provide immediate assistance during emergencies, including physical transfers and personal hygiene support.
- Financial Oversight: Reconcile each individual’s financial records monthly to ensure accuracy and accountability.
- Collaboration: Schedule and attend required monthly meetings, prepare written meeting documentation, and promote open communication and teamwork.
Qualifications/Experience:
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Preferred experience includes at least three years in a supervisory role and five years providing supported living services in community settings. Strong candidates will also demonstrate:
- The ability to build supportive relationships with DSPs, individuals receiving services, and their families.
- Experience developing individualized support plans tailored to each person’s needs.
- The flexibility to work varying schedules as required.
- Excellent listening and communication skills, along with strong organizational and documentation capabilities.
- A deep understanding of person-centered support philosophies.
Required:
- Must be at least 18 years old.
- High school diploma or equivalent.
- Valid driver’s license with no pending risk of loss.
- Ability to pass Washington State and FBI fingerprint-based background checks. See WAC 388-113-0020 for a list of disqualifying crimes; not all convictions are disqualifying.
What We Offer:
- Competitive Wages: The starting wage is $31.00 to $35.23 per hour, with potential bonuses. Employees receive an additional $60 per day when responsible for the company’s emergency cell phone.
- Reimbursements: Receive partial reimbursement for eligible personal cell phone and home internet expenses.
- Comprehensive Benefits Package: Benefits include major medical coverage with minimal employee contributions and a Health Reimbursement Arrangement (HRA); employer-paid vision, life, and long-term disability insurance; and travel assistance. Employees may also choose self-paid dental plans, additional life insurance, and pet insurance.
- Paid Time Off: Receive paid holidays, sick leave, and vacation time.
- Mileage Reimbursement: Receive mileage reimbursement for eligible work-related travel.
- Retirement Plan: Access to a 401(k) plan with company match after one year of service.
Your application must include a cover letter that explains your interest in the position and describes the paid work experience that meets the qualifications above.
Salary : $31 - $35