What are the responsibilities and job description for the Front Desk Receptionist position at Total Health, PLLC?
Job Summary
We’re seeking a welcoming, organized Front Desk Receptionist to keep daily office operations moving smoothly. You’ll greet chiropractic and massage therapy patients, support clients, manage calls and calendars, and handle accurate records and data entry. Your impact: By connecting people with timely, helpful support, you help clients and colleagues navigate each interaction with confidence.
Duties
- Welcome visitors and provide front desk customer service; respond to client questions and direct requests to the right person.
- Answer and route calls using multi-line phone systems, applying clear phone communication and professional phone etiquette.
- Coordinate calendars, appointments, and meeting details; support office management and day-to-day administrative needs.
- Complete data entry, word processing, proofreading, filing, and other clerical tasks using Microsoft Office, Google Workspace, and related productivity software.
- Assist with minor end of day accounting required, while maintaining organized and accurate records.
- Light cleaning and organizing of office and waiting room.
- Act as support staff to massage therapist in room turnover and preparing for subsequent patient.
Requirements
- Strong customer support, patient communication, organizational, and time management skills.
- Computer literacy, typing ability, and technical proficiency with office software; familiarity with accurate data entry.
- Office, front desk, clerical, or administrative experience is helpful but not necessary. On the job training provided. Experience as a dental, or medical receptionist, personal assistant, or in calendar management is also valued.
- Cross-training to provide clinical support to Doctor available based on interest but not required.
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Professional development assistance
- Retirement plan
Work Location: In person