What are the responsibilities and job description for the Medical Receptionist position at Total Extended Care Services?
Medical Receptionist-Livonia
Job Overview
We are seeking a friendly, organized, and professional Medical Receptionist to join our healthcare team. As the first point of contact for patients and visitors, the Medical Receptionist plays a vital role in creating a positive patient experience while ensuring efficient front-office operations. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced medical environment.
Key Responsibilities
Interested candidates are encouraged to submit their resume and a brief cover letter outlining their qualifications and experience. We look forward to welcoming a dedicated professional to our healthcare team.
Job Overview
We are seeking a friendly, organized, and professional Medical Receptionist to join our healthcare team. As the first point of contact for patients and visitors, the Medical Receptionist plays a vital role in creating a positive patient experience while ensuring efficient front-office operations. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced medical environment.
Key Responsibilities
- Greet patients and visitors in a courteous and professional manner.
- Answer incoming phone calls, direct inquiries, and take accurate messages.
- Schedule, confirm, and reschedule patient appointments.
- Register new patients and update existing patient records.
- Verify insurance information and obtain necessary documentation.
- Collect copayments, process payments, and assist with basic billing inquiries.
- Maintain patient records and ensure compliance with HIPAA and privacy regulations.
- Manage incoming and outgoing correspondence, including emails, faxes, and mail.
- Keep the reception area clean, organized, and welcoming.
- Perform administrative duties such as filing, scanning, data entry, and record management.
- Coordinate effectively with physicians, nurses, and other healthcare staff to support quality patient care.
- High school diploma or equivalent required.
- Previous receptionist, customer service, or healthcare office experience preferred.
- Knowledge of medical terminology and insurance verification processes is a plus.
- Proficiency with electronic health records (EHR) systems, scheduling software, and Microsoft Office applications.
- Strong organizational, multitasking, and time-management skills.
- Excellent verbal and written communication abilities.
- Ability to maintain confidentiality and professionalism at all times.
- Friendly and patient-focused attitude.
- Strong attention to detail and accuracy.
- Ability to remain calm and professional in busy environments.
- Effective problem-solving and critical-thinking skills.
- Dependable, organized, and team-oriented.
- Commitment to providing exceptional customer service.
- Competitive pay
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement savings plan
- Professional development opportunities
- Supportive and collaborative work environment
Interested candidates are encouraged to submit their resume and a brief cover letter outlining their qualifications and experience. We look forward to welcoming a dedicated professional to our healthcare team.
Salary : $18 - $21