What are the responsibilities and job description for the Front Desk Receptionist position at Total Dental?
Job Overview
As a Front Desk Receptionist, you’ll keep daily office operations moving and create a welcoming, organized experience for clients and visitors. You’ll answer and route calls, manage appointments, handle records, and support administrative tasks with care and accuracy. Your impact: Clear communication and reliable front-desk support help clients get timely assistance and allow colleagues to focus on their work.
Responsibilities
- Welcome visitors, respond to inquiries, and provide professional customer service and client communication in person and by phone.
- Operate multi-line phone systems, use strong phone etiquette, and direct calls or messages to the right person.
- Schedule appointments and maintain calendars; organize files, complete data entry, and proofread correspondence.
- Support office management, bookkeeping, and clerical tasks, including spreadsheets and document preparation.
- Use Microsoft Office, Google Workspace, and other productivity software to manage routine administrative work.
Requirements
- Strong computer skills, computer literacy, technical proficiency, typing, organizational skills, and time management.
- Customer support experience and clear phone communication; office, front desk, clerical, or administrative experience is helpful.
- Familiarity with word processing, spreadsheets, filing, and calendar management.
- Dental or medical receptionist experience is a plus.
Pay: $15.00 - $17.00 per hour
Expected hours: 38.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $15 - $17